Clay

What’s the difference between all the programs?

The Clay Creators Program is focused on thought leadership and Clay advocacy. The aim is help you grow your audience through Clay content! – Apply here
The Clay Experts Program is designed for mutual growth with agencies that offer top-notch Clay service. – Apply here
The Clay Enterprise Partner program is our most elite partnership program with active co-marketing and co-selling initiatives
The Clay Club Hosts program supports passionate, natural leaders in bringing together and growing their local GTM communities, starting with existing Clay users. – Join the club.

A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here?

In order for customers to get attributed to you for rev-share and receive 3,000 credits, they must:

Visit clay.com using your unique referral link from Rewardful
Not clear the mandatory cookies used to tag you as the referrer
Use the same browser from visit to signup
Become a paying customer

If all of the above conditions were met but you are still missing attribution, please fill out this form: https://clayhq.typeform.com/to/pV2u1kxs#intercom_id=xxxxx

You will need to prepare:

The referred customers email associated with Clay
new signup workspace #
referrer name
Your unique referral code from Rewardful
A screenshot of your conversation with the customer confirming their intention to be referred by you

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I never received an invite to the rev-share portal — can I please get another one?

Please check your spam folder for an email from “rewardful.com”. If there’s nothing there, please email lele.xu@clay.com with the subject “[Your name] - Rewardful invite needed”

How long does it take to get affiliate revenue into my account?

We have a default 30 day waiting period. This is used to prevent paying commissions to sales that may be refunded. You will see these in the ‘Pending Commissions’ category.

After your affiliate payment has passed the 30 day waiting period and we review / approve payout, your payment will be deposited to the Paypal account associated. We review and approve payouts on a weekly basis.

A customer signed up but forgot to use my referral link — what can I do?

As a part of our policy, we unfortunately do not retro-actively attribute revenue for forgotten sign-ups or sign-ups that occurred prior to creator program membership.

Our apologies for the inconvenience.

I’d love to make Clay-related content — could I have some credits / temporary feature access to do so?

Per policy, we do not provide free credits or premium feature access for our programs.

However, we can provide temporary access and one-time credits on a case-by-case basis for certain marketing campaigns or for testing use cases.

Please email social@clay.com with your content or testing idea and desired access and we’ll be in touch with what we can do! :)

Can I get a discount?

We do not offer product discounts to our creators at this time. However, many of our creators and experts make meaningful money from the 20% affiliate rev-share program