How to: add a condition or delay to your action run

When to use conditional runs

If you're creating actions that are pulling from other functions or formulas, it's a best practice to create conditional runs to wait until they're run. For instance, if you're triggering an email action with customer.io that pulls their first name from a formula, you can set up a conditional delay to ensure the formula ran before sending an email with an empty name field.

How to add a conditional run on an action

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