Pump

How Pump scaled from $1M to $25M+ in 18 months using Clay to orchestrate GTM

Clay Team
Clay Team
What we did

+30%
booked meetings

+25%
revenue generated per sales rep

6x faster
sales rep ramp timeline

At a glance

"I don't know if we would have been able to grow so quickly without Clay. It’s the core of our GTM stack. It's amazing, and we're only just beginning." Stuart Lundberg, Head of Operations

Company

Pump helps companies reduce cloud infrastructure costs, using group buying and AI to optimize cloud costs. Used by over 2,000 customers, Pump delivers automatic savings on AWS, Google Cloud, and Azure spend without requiring engineering work or commitment changes.

Industry

Cloud Cost Optimization

headquarters

San Francisco, CA

When Stuart Lundberg joined Pump as Head of Operations two years ago, leadership set the aggressive growth mandate to scale from 50 customers to thousands, build a quota-carrying sales organization from scratch, and shift from an inbound-only to outbound-first GTM motion. 

It quickly became clear to Stuart that sending sales reps into a very broad TAM without systematic targeting wasn't going to get them to their growth goal.

Early sales hires indicated that new reps spent up to 12 weeks independently figuring out how to prioritize and outreach their accounts. Multiply that across rapid headcount growth and Pump would be scaling inefficiency alongside revenue.

Beyond the targeting problem, Pump's early outbound attempts weren't converting. Generic cold emails fell flat because they failed the technical credibility test with their technical buyers.

Pump needed infrastructure that could identify technical details about their accounts at scale, enable rapid personalization, and give new reps clear targeting from day one. They started with Clay for basic enrichment, but quickly realized it could power their entire GTM engine.

No items found.
The problem
The solution
Use case
01

Automated ICP research enables new sales reps to ramp in less than 2 weeks

When you hire quota-carrying sales reps into a massive TAM, their productivity clock starts immediately. But if they don't know who to target, they'll spend their first 90 days learning through expensive trial and error. For Pump, scaling from 0 to 30+ sales reps, this was mathematically unsustainable.

Pump used Clay to codify their ICP criteria and automatically identify companies who matched the tech stack profile, then enriching the account using the 150+ data sources available. New reps received pre-built territory lists showing exactly who to pursue, complete with stakeholder contacts and context. Instead of spending weeks figuring out who are Pump's customers, new reps were revenue-generating 6x faster than before Clay.

New reps went from 90 to just 14 days to reach full productivity using Clay-enriched target account lists. This allowed Pump to ramp the 30 sales reps needed to hit their quarter-over-quarter revenue targets.

And because reps no longer need to do their own research they now carry a higher quota, generating 25% more revenue per rep.

"We've completely eliminated the problem of reps wasting time on account research. With Clay, each rep gets an up-to-date list with their target accounts, key contacts, and account context."
Stuart Lundberg, Head of Operations

Now, sales leadership have perfect visibility into territory and account coverage. The GTM engineering team avoids constant ad-hoc list requests from reps building their own territories. And critically, this foundation set up their next evolution: moving to an outbound-first GTM motion.

Use case
02

Account enrichment gives outbound +30% conversion lift

With target lists defined, Stuart now focused his attention on improving meeting booking rates. He had the data to show that generic outbound wasn't delivering the rates their growth targets required. When you're selling cloud cost optimization, your prospect's cloud provider is the entire context for whether your message makes sense. A DevOps engineer using AWS thinks in EC2 instances and RDS databases. Send them an email mentioning Google Cloud Run and you've immediately signaled you don't understand their environment.

Pump used Clay to built dynamic messaging templates that referenced provider-specific services. AWS customers received outreach mentioning EC2, RDS, and S3. Google Cloud customers saw references to Cloud Run and GCP terminology. 

The team then stacked additional context layers: hiring signals triggered timely outreach, location data routed prospects to regional reps, and AI-generated copy combined all these signals into natural-sounding messages.

Response rates increased 25% after implementing cloud provider personalization alone. Overall outbound lead to meeting conversion improved 20-30%. Signal-based campaigns achieved 5%+ reply rates versus sub-2% industry baselines.

"The technographic data was the mission-critical unlock to make outbound at scale even possible," Stuart said. "We cultivated very tailored copy based on cloud providers and when engineering and finance teams were growing, which led to a 25% better response rate. The biggest gains came from being able to rapidly test and iterate. Clay allowed us to quickly create really precise and large lists. We moved from generic outbound to highly relevant outreach, which directly translated into more qualified conversations and more closed-won deals."

Use case
03

Automated workflow recovers 26% of meeting no-shows

With personalized outbound converting at higher rates, Stuart was able to go down the sales funnel to improve meeting no-show follow up. One of their top AEs had developed a manual recovery process, taking lead context and company details into ChatGPT to craft personalized follow-up emails. It worked well, generating high reschedule rates, but it was time-consuming, fragmented, and only one person was doing it.

Stuart saw an opportunity to replicate what their best reps do manually and automate it for everyone.

The GTM team reverse-engineered the workflow and automated it in Clay. After a no-show occurs, Clay enriches the lead's company, pulls recent hiring activity and growth signals, then generates a personalized follow-up email explaining why now is the right time to reconsider Pump. BDRs simultaneously receive a prioritized call list with full context on each no-show, replacing generic "they didn't show up" notifications with enriched profiles explaining why each prospect matters.

With this automated workflow, they saw a no-show recovery rate of 23-26% with zero marginal time investment per lead. The process that one rep spent 20 minutes executing manually now happens automatically at scale.

"Clay has helped us scale the impact of RevOps alongside our revenue."
Stuart Lundberg, Head of Operations

This pattern of capturing what top performers do manually and systematizing it proved that tribal knowledge doesn't have to stay in one person’s head. Clay provided the infrastructure to codify best practices and distribute them across the team.

Use case
04
Use case
05
Clay's impact

Building GTM infrastructure that scales at startup velocity

Before Clay, scaling Pump's sales team created an impossible trade-off. To support 30+ quota-carrying reps with personalized outbound at scale, the GTM team would need to hire a massive list-building and research operation, destroying unit economics before proving the model. The alternative was accepting generic outbound with its sub-2% conversion rates, which wouldn't support the aggressive growth mandate leadership had set.

Clay eliminated that trade-off. The GTM engineering team now operates with just three people supporting 30+ quota-carrying reps. A ratio only possible because Clay handles enrichment, personalization, and workflow automation.

This allowed Pump to scale from $1M to $25M in 18-months using Clay as their GTM foundation.

"I don't know if we would have been able to grow so quickly without Clay. It's the core of our GTM stack. It's amazing, and we're only just beginning."
Stuart Lundberg, Head of Operations

The efficiency gains spread across the organization. Leadership gained clear TAM visibility for fundraising and growth planning. Engineering reclaimed time previously spent on GTM tooling. Sales stopped debating ICP fit and started executing against centrally-defined criteria. What used to require cross-functional alignment and custom development now happens in days through Clay workflows.

"Clay has saved our sales team, our engineering team, and our leadership team an immense amount of time," Stuart explained. "As we scale, it's how we stay focused."

Related

Explore more customers

Discover how users leverage Clay to uncover distinctive data and use data in innovative strategies to succeed.

Clay enables our team to rapidly experiment with trigger driven workflows, and 3rd party enrichment data. We’re able to move fast and drive outsized impact on GTM execution – all while using a tool that’s fun, creative, and cutting edge.

Scotty Hunh
Revenue Strategy & Data

2X

Enrichment coverage

Read case study
How OpenAI is scaling their GTM motion with Clay

"Clay is the Rippling marketing team's secret weapon. It has helped us build an experimentation-driven GTM motion that iterates on ideas and scales what works. We've greatly improved our outbound email performance, deeply enriched our customer base with AI, and more."

Ryan Narod
VP, Corporate and Integrated Marketing

2x

Increase in cold email performance

Read case study
How Rippling uses Clay to scale growth experiments and email personalization

"Clay is a central part of our outbound campaign program. It’s helped us fully automate lead enrichment that previously required expensive and time consuming manual research. We can use the hours we've saved on manual work for more interesting, creative, and important tasks, like coming up with new outreach ideas or nurturing relationships with prospects."

Davide Grieco
Prev. Director of Growth

2x

Increase in LinkedIn ad targeting match rates

Read case study
How Verkada’s growth team uses Clay to launch targeted ABM campaigns across LinkedIn, email, and direct mail

"Clay is a game changer for marketing, data, and operations. We have 3x our enrichment rate with Clay’s combination of data providers. Clay makes it easy to use AI for GTM initiatives, unlocking new workflows that were infeasible before."

Adam Wall
Head of Sales Operations

3x

Data enrichment coverage

Read case study
How Anthropic uses Clay to 3x their enrichment coverage—with no manual work

"When one provider doesn’t have it, Clay automatically checks the next one. It really helps our inbound and outbound motions because we can leverage the best source of data. I’ve never seen a tool that was so easy to do this process."

Pedro Alzevero
Marketing & Growth Ops

3M+
companies prioritized

Read case study
How Coverflex uses Clay to automate signal-based outreach for 3M+ companies, adding 200+ monthly demos

“We consolidated three vendors into Clay and started enriching data points that didn't exist in any traditional database. Our reps went from starting every conversation cold to knowing exactly who to call and what to say."

Bryanna Clancy
Marketing Strategy & GTM Engineering Leader

+50%

win-rate

Read case study
How Hex increased inbound win-rate 50% using Clay

"Clay has become the orchestration layer for everything GTM. Salesforce for record-keeping, Snowflake for product data, and Clay for turning it all into automated action.”

Kyle Ketchum
Marketing Operations, Tech & Systems

CRM contacts

enriched and continuously updated

Read case study
How Figma built a living data foundation to orchestrate every GTM motion

“Before Clay, we could only guess at our audience composition. Now, we can confidently show sponsors the segments that matter most to them, like marketing leaders at companies doing $10M+ in revenue”

Dan Murphy
COO

50%

Enrichment of 27K contacts with actionable firmographic data

Read case study
How Exit Five scales sponsorship revenue by enriching newsletter subscribers

"Clay has allowed us to scale our outreach in ways we never thought possible. We're able to automate key processes, reach more leads, and stay incredibly efficient without sacrificing the quality of our engagement. It's been a game-changer for us"

Darri Atlason
Growth

SDR outbound capacity

Read case study
How Harmonic automated their SDR workflows in Clay to increase output and conversion rates

"Clay gave us the ability to define what a great customer looks like on our terms. Not just industry and title, but the signals that actually predict who will buy. Our reps are working better lists, closing faster, and generating 19% more revenue per head."

Sharon Roessen
COO

+19%

revenue per rep

Read case study
How Terrapinn increased revenue-per-rep 19% while cutting prospect acquisition cost by 90% with Clay

"Our most successful campaigns are built on data that doesn’t exist in off-the-shelf tools. Clay helps us find those signals — and transform ambitious ideas into executable, high-performing campaigns."

Francesca Pavan
Director of Demand Generation

+70%

campaign launch velocity

Read case study
How Legora increased their campaign launch velocity by 70% using Clay

"By automating the processes in Clay and having access to new enrichment sources, we were able to convert accounts that we would usually not prioritize"

Petra H.
Founder @ RevenueHoop

40 hours/month

Time saved per sales rep through automation

Read case study
How Oyster uses Clay to run intent-based outbound campaigns, saving 40hrs/month per sales rep

"Reps used to spend hours validating account information because they couldn’t trust the data. With Clay, reps are much more confident in our CRM data and most accounts in their books of business are now worth reaching out to. That changes everything about how you scale a GTM team."

Fredrika Hillström
GTM Operations

60%

lift in CRM accuracy across 150,000 accounts

Read case study
How Sana equips 140 sales reps with better books of business

"Every lead is pre-qualified, scored on unique signals, and routed automatically through Clay. We're now generating pipeline from segments we weren't even touching before."

Raman Khanna
Growth

+50%

lift in SQLs from automated lead scoring

Read case study
Inside ElevenLabs' GTM intelligence stack: one data layer, three motions, 4x SQLs

"Clay should be an essential pillar of every company's GTM stack, enabling outbound built on the highest quality data foundation possible. Now you can automate hours of manual research so sales teams can focus on selling."

Stevie Case
CRO

80%+

Enrichment coverage

Read case study
How Vanta uses Clay to streamline RevOps and scale signal-based prospecting

We did an analysis of on-prem trends regionalized across the world in 3 days.  This market research analysis would have taken my team 3 months to do without Clay. It was enlightening to see how speedy you could get to a V1 answer we could further refine.”

Joel Davidson
VP of RevOps

25,000+

Qualified global enterprise accounts sourced in 2 weeks

Read case study
How Mistral AI built a global GTM engine with Clay

"This job has always been about creativity, despite how it might seem, and Clay enables me to answer more 'what if we could...' questions from our GTM teams than I ever could before."

Alexander DeMoulin
Director of Revenue Operations

One platform

Consolidated multiple data sources into a single platform

Read case study
How Intercom used Clay to build trust in GTM data and accelerate outbound execution

"Today, when folks talk to me about anything AI, they say, 'Can Clay do this?' And what they mean is can we find an AI workflow to solve for this," Arthur Lorente,  Director of GTM Operations

Arturo Lorente
Director of GTM Ops

$5.7M

pipeline generated

Read case study
How A-LIGN cut research costs by 83% and generated millions in pipeline

"Clay simplifies how we experiment with new ideas and automate processes, Whether testing AI workflows or building contact lists, Clay is consistently a foundational tool we turn to."

Andrew Thomas
Founder

5000+

Key contacts for job changes.

Read case study
How Regency Supply used Clay to find niche prospects & automate research and scoring

"With Clay I can connect all my 1st and 3rd-party data, add a layer of AI, and build a system driving real impact for the team in 10 minutes. That used to take days, if not more."

Tim Bourcier
RevOps, Marketing Lead

15% more
enterprise meetings booked

Read case study
How Merge books 15% more enterprise meetings by researching 1,500 key accounts weekly with Clay

"Scaling inefficient SDR work isn’t possible without an infinite flow of capital. Clay helps automate mundane tasks like contact data enrichment, including pulling signals and triggers, so SDRs can focus their time on prioritized selling and spend their days more effectively. It evolves the SDR role and aligns it with better with marketing paths for more upward career momentum."

Kris Rudegraap
CEO

10x

Outbound productivity

Read case study
How Sendoso uses Clay to inject creativity, efficiency, and $1M in pipeline into their outbound motion

"The challenge in Europe is each country has different GTM playbooks. It's painful to find, procure, and test data vendors for each market. Clay speeds up your ramp period in a new country by allowing you to test quickly, adapt your strategy to local nuances, and avoid the SaaS bloat of single-point solutions for each region."

Cody Leovic
Senior Growth Manager, EMEA

+62% enrichment rate
from large incumbent data vendor

Read case study
How Verkada GTM team expanded in 28 European countries using Clay

"Clay allowed us to consolidate our workflows and eliminate the need for multiple tools. It’s streamlined everything, saving us time and money while improving our ability to act on key signals"

JJ Tang
CEO & Co-founder

100%

Automation of outbound sales workflows, from list building to outreach

Read case study
How Rootly used Clay to scale outbound sales with leaner, smarter workflows
Load more
Talk to sales

Streamline data enrichment

Leverage 100+ data sources and an AI agent with 140M monthly runs.

Schedule a demo