The Wheel: Clay's Rotational Support Program
An immersive 15-month program designed to create well-rounded tech leaders, enabling participants to build and scale rocket-ship startups.
What is it?
The Wheel is Clay's 15-month rotational program designed to create well-rounded tech leaders. Starting with an immersive in customer support, participants gain deep product expertise and firsthand understanding of user needs. This foundation then enables rotations across the company, where participants apply their skills to solve complex problems in marketing, sales, customer success and more.
Program Overview
Phase 1: Foundation (Months 1-3)
Wheelies begin with a full-time immersion in customer support, establishing a robust foundation of product knowledge and customer insight. This dedicated period creates a deep understanding of user needs, challenges, and success patterns—essential expertise that becomes the cornerstone for future rotations.
Phase 2: Rotation (Months 4-15)
After the initial immersion, Wheelies transition to spending 70% of their time in support while dedicating 30% to cross-functional rotations. These rotations aren't passive learning experiences; they're opportunities to infuse customer insights directly into business operations, creating a virtuous cycle where frontline knowledge enhances strategic initiatives.
The Interview Process
Initial Screen
Fill out this form and then apply with a short form and quick video on something you've built!
Round 1
Applicants who are chosen to move forward will receive a take home exercise.
Round 2
Applicants who are chosen will move forward to an on-site interview at Clay’s NYC office!
Round 3
Interview with one of our cofounders, the Head of CX, followed by references.