demandDrive
demandDrive

How demandDrive closed 11x more revenue for a global logistics client

Clay Team
Clay Team
What we did
Impact

1,127% increase

same-window signed revenue

86% reduction

deal cycle length

‍

+67% larger

deal size

‍

At a glance

Company

demandDrive is a certified Clay Studio Partner running SDR, RevOps, and marketing functions for B2B clients since 2011.

Industry

Sales and Marketing Services

headquarters

Waltham, MA

demandDrive runs inside sales for a smart building access program on behalf of a global e-commerce and logistics company, where every call depends on multifamily property data that standard databases don't carry. demandDrive made Clay the program's primary sourcing engine, delivering enriched, pre-qualified property lists to the CRM ready to work. In the same six-week window, Clay sourced 8,618 accounts against 327 from manual research, and signed revenue rose 1,127%. The median deal cycle fell from 59 days to 8, and Clay-sourced properties averaged 67% more units.

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The problem

One of demandDrive's longest-running client engagements has been a smart building access program for one of the world's largest e-commerce and logistics companies. The program installs secure access devices in multifamily residential properties so delivery drivers can reach indoor package drop-off locations. demandDrive's team of 10 inside sales reps calls into properties, identifies decision makers, qualifies opportunities, and closes signed agreements. They were the first external sales vendor ever brought onto the program.

The problem was sourcing accurate data for the reps. Multifamily property information doesn't live in standard databases. demandDrive tried ALN Apartment Data, CoStar, and general-purpose B2B data vendors. None could reliably produce the property-level detail they needed, such as unit count, ownership contacts, and the decision maker authorized to approve an installation. 

They needed a sourcing engine that could build a qualified property pipeline at scale.

The solution
use case
01

Use case 1: Sourcing an account universe not available in a database

For years, reps manually researched by pulling up Google Street View, scrolling through apartments.com, and building prospect lists one property at a time, spending 3 to 5 minutes per account just to determine whether it was worth a phone call.

When demandDrive sourced leads manually, they were able to find 327. By the time reps finished working them, over 93% of the pool was exhausted with little runway left.

In early 2026, demandDrive integrated Clay as the primary sourcing engine. Now, Clay builds and enriches multifamily property lists at scale, pulling in ownership and management contact data and identifying the authorized decision maker for each property. Accounts arrive in Salesforce enriched and ready to work.

In the same six-week window, Clay sourced 8,618 accounts, 96.3% of all new pipeline. That's a 2,635% increase over the prior year. 

"We tried every data vendor out there for this program," says Tad Bustin, Chief Strategy Officer. "What actually worked was manual research, which doesn't scale. Clay gave us the volume without sacrificing the quality."

Now that they had a predictable way to source leads, they wanted to improve their conversion rate to make sure reps were working worthwhile prospects.

use case
02

Use case 2: Automating qualification so reps only work viable accounts

Finding a property was only half the problem. Before a rep could pick up the phone, they had to verify that the property met shifting eligibility requirements. The client maintains a do-not-contact list that updates constantly, and delivery zip codes go on and offline as the logistics network changes. A rep who missed those checks wasted their own time and created downstream install failures.

Clay now runs DNC and zip-eligibility checks before accounts reach a rep. The disqualification rate on worked Clay accounts is roughly 9.7%, meaning nearly 9 out of 10 accounts reps call on are viable. That rate has been trending down as well. Rep feedback during the first weeks of execution drove it toward 7%.

Each rep receives roughly 575 enriched accounts per month. At the historical rate of 3 to 5 minutes of manual research per property, that's 29 to 48 hours per rep per month recaptured for selling. Clay-sourced accounts posted a 33.6% quality connect rate, matching the 34.2% rate on hand-picked, manually researched properties. 

That feedback loop is central to how demandDrive operates as a Studio Partner. Because they run both the Clay implementation and the day-to-day sales execution, the distance between a rep flagging a data issue and the ops team tuning the table is short. No handoff between agencies, no ticket queue.

"Because we handle the Clay implementation and the sales execution, it creates a much tighter feedback loop,” says Tad. “Rep feedback lets us fine-tune the workflows to produce better data, which leads to fewer DQs."

use case
03

Use case 3: Compressing the deal cycle from months to days

When reps receive accounts that are already sourced, enriched, and qualified, the time between account creation and a signed agreement collapses.

Before implementing Clay, the median was 59 days. Now, the median has dropped to 8 days. 

A 303-unit building in Tampa signed one day after account creation. A 382-unit building in Miami took two days. A 112-unit building in Denver, three days. For a program where historical medians ranged from 29 to 226 days, those numbers were previously unimaginable.

"Within the first six weeks of launching Clay data for these reps, they were already seeing tangible results," Tad says. "Even the reps who were hesitant can now see that it’s working and are thrilled they get to spend more time selling."

use case
04
use case
05
Clay's impact

The agency model as a feedback loop

demandDrive builds the Clay workflows, pushes the data to Salesforce, and then picks up the phone and sells on it. That closed loop between implementation and execution is the case for Clay's Studio Partner model. The client gets Clay-powered prospecting without needing to build or maintain the infrastructure.

The signed-to-installed conversion rate for 2026 is projected at 84%, the program's best in seven years. Clay-sourced properties averaged 441 units compared to 264 for manually sourced, a 67% difference that translates directly to revenue in a per-unit payment model. And with only 6.4% of the Clay-sourced accounts touched so far, the untouched pool represents a healthy pipeline for upcoming quarters.

"We don't have to add the same number of SDRs to hit a higher number. That makes us way more confident in promising big numbers to the client," says Tad.

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