About
I’m a recent MIS graduate with experience in IT, data analysis, and workflow automation across roles in service management, analytics, and tech operations. I focus on transforming complex processes into streamlined, data-driven systems that enable teams to work more efficiently and make informed decisions.
Experience
IT Analyst Intern, Full-time, NJ, 06/24-08/24
IT Consultant, Part-time, NJ, 08/22-09-24
Testimonial
I had the privilege of working with Prachi during one of the most challenging IT crises in recent memory—the global CrowdStrike outage in July 2024.
Even as an intern at the time, Prachi was suddenly thrust into the front line, dealing with hundreds of people physically walking in with their laptops locked up and unusable. What impressed me most was how she handled the situation: with composure, professionalism, and remarkable efficiency.
Rather than getting overwhelmed by the sheer volume of frustrated users, Prachi listened carefully, triaged issues quickly, and kept people calm while working through technical fixes. Her ability to stay focused and empathetic under intense pressure spoke volumes about her future as a technology leader.
It’s rare to see someone at the start of their career step up so naturally in a crisis. Prachi didn’t just provide technical support—she earned the trust of every person she helped. I have no doubt she will continue to excel wherever she goes.
