Total amount raised
$30 Million
Latest funding date
1/1/2022
Location
Hiver has successfully raised funds through 4 funding rounds, with the most recent being a Series B round led by K1 Investment Management. The platform is backed by 11 investors, including Kae Capital and AngelList India.
Keep reading to explore the intricacies of Hiver's fundraising journey and the investors backing this innovative platform.
What Is Hiver?
Hiver, based in Palo Alto, California, is an email collaboration platform designed to help teams deliver fast and empathetic customer service. The company operates in several industries, including Collaboration, Enterprise Software, Messaging, Project Management, and Software.
Founded in an unspecified year, Hiver has grown to employ between 101-250 people. The platform is trusted by over 10,000 teams across various industries, including customer service, finance, and IT, and offers features like modern ticketing, AI agents, omnichannel support, workflow automation, and detailed analytics.
How Much Funding Has Hiver Raised?
- Pre-Seed Round
- Amount Raised: Not publicly disclosed
- Date: November 2011
- Lead Investors: Not publicly disclosed
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: Likely to support the early development and launch of Hiver's product.
- Series A Round
- Amount Raised: USD 4,000,000
- Date: October 2018
- Lead Investors: Kae Capital, Kalaari Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To scale the business, enhance product features, and expand market reach.
- Debt Financing
- Amount Raised: USD 4,000,000
- Date: February 2021
- Lead Investors: Mars Growth Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To aggressively expand sales and marketing efforts, grow the customer base, and double revenues in 2021 and 2022.
- Series B Round
- Amount Raised: USD 22,000,000
- Date: January 2022
- Lead Investors: K1 Investment Management
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To support Hiver's growth and development as an email collaboration platform.
Total Amount Raised: USD 30,000,000. Current Valuation: Not publicly disclosed.
Key Investors
- K1 Investment Management
- Details: K1 Investment Management is a private equity firm that focuses on investing in high-growth enterprise software and technology companies. They have a strong track record of helping companies scale and achieve their growth potential.
- Investment Focus Areas: Enterprise software, technology, SaaS.
- Notable Investments: Not publicly disclosed.
- Mars Growth Capital
- Details: Mars Growth Capital is a joint venture between MUFG Bank and Liquidity Capital, providing debt facilities to fast-growing startups in the Asia-Pacific region. They focus on supporting companies with innovative business models and strong growth potential.
- Investment Focus Areas: E-commerce, SaaS, technology.
- Notable Investments: Not publicly disclosed.
- Kae Capital
- Details: Kae Capital is an early-stage venture capital firm that invests in technology-focused startups. They aim to support companies with disruptive ideas and strong growth potential.
- Investment Focus Areas: Technology, healthcare, consumer internet.
- Notable Investments: HealthKart, 1mg, Fynd.
- Kalaari Capital
- Details: Kalaari Capital is a venture capital firm that invests in early-stage, technology-oriented companies in India. They focus on supporting entrepreneurs with innovative ideas and strong execution capabilities.
- Investment Focus Areas: Technology, consumer internet, healthcare.
- Notable Investments: Dream11, Cure.fit, Urban Ladder.
- Citrix Startup Accelerator
- Details: Citrix Startup Accelerator is an early-stage investment program by Citrix Systems, focusing on innovative startups. They provide funding and support to help startups scale and succeed in the market.
- Investment Focus Areas: Technology, enterprise software, cloud computing.
- Notable Investments: Not publicly disclosed.
What's Next for Hiver?
Hiver stands at the cusp of significant growth opportunities, driven by the increasing demand for integrated customer service solutions. With a focus on enhancing marketing and sales efforts, the company aims to double its revenue by leveraging its robust functionalities like email assignment, tracking, and automation. The potential to expand its customer base across more than 30 countries presents a substantial opportunity for growth.
Future fundraising efforts could be pivotal in scaling operations further. The company may explore additional debt or equity financing to support its aggressive expansion plans. However, Hiver will need to navigate challenges such as intense competition in the customer service market and maintaining seamless integration with Google Workspace. Successfully addressing these challenges will be crucial for sustaining its growth trajectory.
Use Clay to Get Funding Data
Sales professionals, take your strategy to the next level by leveraging Clay’s platform to access comprehensive fundraising data on companies like Hiver and gather other critical business insights. Sign up for free and unlock the potential to drive your sales efforts with actionable intelligence.
