Total amount raised
$200 Millions
Latest funding date
09/01/2021
Location
Nextiva has successfully raised $200 million in a private equity round led by Goldman Sachs Asset Management, achieving a valuation of $2.7 billion. The company specializes in unified customer experience management, offering a range of products and services designed to enhance customer interactions.
Keep reading to explore the intricacies of Nextiva's fundraising journey and the investors backing this innovative platform.
What Is Nextiva?
Nextiva, founded on May 15, 2008, in Scottsdale, Arizona, is a leading provider of unified customer experience management solutions. The company was established by Tomas Gorny and Tracy Conrad.
Nextiva's platform helps businesses enhance customer interactions by unifying various communication channels, including voice, live chat, messaging apps, SMS, email, social media, reviews, and video. Their offerings include products like Cloud Phone System, Contact Center Software, and AI Contact Center.
With a workforce of 1001-5000 employees, Nextiva powers over a million users and billions of interactions annually, making it a significant player in the customer experience management industry.
How Much Funding Has Nextiva Raised?
- Amount Raised: $200 million
- Date: September 14, 2021
- Lead Investors: Goldman Sachs Asset Management
- Valuation at Round: $2.7 billion
- Motivation Behind the Round: To accelerate innovation, expand go-to-market strategies, and support global growth.
Total Amount Raised: $200 million. Current Valuation: $2.7 billion.
Key Investors
The major investors in Nextiva are as follows:
- Goldman Sachs Asset Management
- Details: Goldman Sachs Asset Management is a division of Goldman Sachs that provides investment and advisory services for institutions, financial advisors, and individuals. They oversee more than $2 trillion in assets under supervision worldwide as of June 30, 2021.
- Investment Focus Areas: Traditional investments, alternative investments, private equity, real estate, infrastructure.
- Notable Investments: Not publicly disclosed.
Note: The information requested about other major investors, their details, investment focus areas, and notable investments was not found in the provided sources.
What's Next for Nextiva?
Nextiva's future looks promising as it leverages its recent $200 million funding to accelerate innovation in connected communications. The company aims to expand its global market presence and enhance its AI and automation capabilities, positioning itself as a leader in the industry.
With a valuation of $2.7 billion and an annual recurring revenue of $250 million, Nextiva is well-poised for future fundraising opportunities. The successful first external funding round suggests potential for additional rounds to support its ambitious growth plans.
However, challenges such as intense competition, rapid technological advancements, and the complexities of integrating new technologies may pose hurdles. Despite these challenges, Nextiva's commitment to innovation and customer-centric solutions sets a strong foundation for continued success.
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