Salesforce Administrator

Learn about lead enrichment tools, including benefits of lead enrichment tools, & key features of effective lead enrichment software.

Learn about ETL, including understanding the ETL process, steps in the ETL workflow, benefits of ETL in outbound sales, & ETL tools to consider.

Learn about pain point, including identifying pain points in sales, strategies to alleviate customer pain points, & pain points vs. customer needs.

Learn about dialer, including types of dialers explained, essential features of a dialer, & choosing the right dialer for your business.

Learn about conversion path, including designing an effective conversion path, & components of a successful conversion path.

Learn about ARR, including understanding ARR and MRR, the differences between them, how they relate to growth and calculation methods.

Learn about closing ratio, including improving your closing ratio, closing ratio versus conversion rate, & strategies for maximizing closing ratios.

Learn about Marketo, including how Marketo works, benefits of using Marketo, key features of Marketo, & Marketo best practices.

Learn about customer lifetime value, including calculating customer lifetime value, key factors influencing CLV, & improving your CLV strategy.

Learn about Kanban, including benefits of using Kanban, implementing Kanban in your process, Kanban vs. other methodologies, & key components of Kanban.

Learn about voice broadcasting, including advantages of voice broadcasting, setting up voice broadcasting, & best practices for voice broadcasting.

Learn about stakeholder, including identifying stakeholders, roles & responsibilities of stakeholders, & stakeholder engagement strategies.

Learn about serviceable obtainable market, including calculating serviceable obtainable market, & key factors influencing serviceable obtainable market.

Learn about enterprise resource planning, including benefits of implementing ERP, key components of ERP systems, & ERP versus traditional software.

Learn about trigger marketing, including implementing trigger marketing strategies, benefits of trigger marketing, trigger marketing vs. traditional marketing.

Learn about sales partnerships, including building effective sales partnerships, types of sales partnership models, benefits of cultivating sales partnership.

Learn about BAB formula, including implementing BAB in sales strategies, crafting an effective BAB pitch, & comparing BAB with other sales frameworks.

Learn about reverse logistics, including understanding the reverse logistics process, & benefits of implementing reverse logistics.

Learn about B2B marketing attribution, including challenges in B2B marketing attribution, & key metrics for effective attribution.

Learn about marketing automation platform, including key benefits of marketing automation, & essential features of marketing automation platforms.

Learn about audience targeting, including developing an audience targeting strategy, & key benefits of audience targeting.

Learn about B2B demand generation, including strategies for effective B2B demand generation, & key components of a demand generation program.

Learn about opportunity management, including key strategies in opportunity management, & the role of technology in managing opportunities.

Learn about scalability, including understanding scalability in business, benefits of scalability, & key elements of scalability.

Learn about bulk API, including how it works, the advantages of using it, common use cases, and tips for optimizing it.

Learn about predictive customer lifetime value, including benefits of predictive CLV, & calculating predictive CLV: a step-by-step guide.

Learn about business process management, including benefits of implementing BPM, steps to effective BPM, common BPM mistakes to avoid, & BPM tools and software.

Learn about the 80/20 Rule, including applying the 80/20 rule in sales, maximizing efficiency with 80/20, & 80/20 rule versus traditional methods.

Learn about chatbots, including understanding chatbot mechanisms, benefits of using chatbots, & challenges and limitations.

Learn about social selling, including benefits of social selling, steps to implement social selling, & social selling vs. traditional selling.

Learn about PPC, including understanding PPC metrics, benefits of PPC advertising, common PPC mistakes, & optimizing your PPC strategy.

Learn about marketing mix, including components of a marketing mix, balancing the 4 Ps for success, & importance of target market in marketing mix.

Learn about sales enablement, including the key components of sales enablement, & crafting an effective sales enablement strategy.

Learn about persona map, including building an effective persona map, key elements of a persona map, persona map vs. target market.

Learn about PPC, including crafting effective PPC ad campaigns, key benefits of PPC advertising, comparing PPC with organic search, and optimizing your PPC strategy.

Learn about user testing, including how user testing works, benefits of user testing, common user testing methods, & user testing best practices.

Learn about B2B buyer intent data, including sources and types of buyer intent data, & key benefits of leveraging buyer intent data.

Learn about application programming interface in outbound sales, including its benefits, best practices, and APIs vs traditional methods.

Learn about on-premise CRM, including benefits of on-premise CRM, cloud vs. on-premise CRM: a comparison, & implementing an on-premise CRM solution.

Learn about consumer buying behavior, including understanding consumer decision processes, & the impact of culture on buying habits.

Learn about marketing intelligence, including benefits of marketing intelligence, & implementing marketing intelligence strategies.

Learn about B2B data, including sources and types of B2B data, leveraging B2B data for sales success, & ensuring the accuracy of B2B data.

Learn about always be closing, including implementing ABC in your sales strategy, key strategies for effective closing, & ABC vs. other sales techniques.

Learn about customer retention cost, including strategies to reduce retention costs, & critical metrics for measuring retention success.

Learn about objection handling, including strategies for effective objection handling, & common objections in sales and responses.

Learn about gone dark, including identifying prospects gone dark, strategies to re-engage dark prospects, & the impact of gone dark on sales strategy.

Learn about smarketing, including the pillars of smarketing success, implementing smarketing in your organization, smarketing vs traditional sales and mark.

Learn about sales cycle, including key phases of a sales cycle, steps to shorten your sales cycle, & sales cycle vs. sales funnel.

Learn about voice search optimization, including how to implement voice search optimization, & benefits of voice search optimization.

Learn about firmographics, including understanding firmographic data, key elements of firmographics, & utilizing firmographics for market segmentation.

Learn about revenue operations KPIs, including key components of revenue operations KPIs, & crafting effective revenue operations KPIs.

Learn about ClickFunnels, including understanding ClickFunnels features, benefits of using ClickFunnels, & setting up your first funnel.

Learn about programmatic advertising, including how programmatic advertising works, & key benefits of programmatic advertising.

Learn about responsive design, including how responsive design works, benefits of responsive design, & common mistakes in responsive design.

Learn about omnichannel sales, including the benefits of omnichannel sales, crafting an omnichannel strategy, omnichannel vs. multichannel.

Learn about hot leads, including identifying hot leads: key indicators, nurturing hot leads into sales, hot leads vs. warm leads: understanding the differences.

Learn about sales development representative, including roles and responsibilities of an SDR, key skills for successful SDRs, and pathways to becoming an SDR.

Learn about B2B2C, including benefits of B2B2C model, key strategies for B2B2C success, & B2B2C vs. B2C vs. B2B: understanding the differences.

Learn about market intelligence, including sources and types of market intelligence, & implementing market intelligence effectively.

Learn about single page applications, including benefits of single page applications, key features of SPAs, how to build SPAs, & common mistakes in SPAs.

Learn about customer buying signals, including identifying common buying signals, interpreting non-verbal cues, & effective response strategies.

Learn about lead routing, including benefits of effective lead routing, key steps in implementing lead routing, lead routing vs. lead scoring: understanding the differences.

Learn about SDK, including how SDKs drive business success, benefits of using SDKs, different types of SDKs, & effective SDK implementation strategies.

Learn about multi-touch attribution, including benefits of multi-touch attribution, & implementing multi-touch attribution models.

Learn about sentiment analysis, including how sentiment analysis works, benefits of sentiment analysis, common uses in sales, & implementing sentiment analysis.

Learn about ransomware, including impact on outbound sales, common types and examples, preventive measures, & how to respond.

Learn about customer relationship management systems, including benefits of using CRM systems, & key features of effective CRM solutions.

Learn about lightning components, including understanding lightning components benefits, & key features of lightning components.

Learn about buying cycle, including stages of the buying cycle, key influences on buying decisions, & enhancing the customer's buying journey.

Learn about funnel optimization, including the stages of funnel optimization, key strategies for funnel improvement, funnel optimization vs. conversion optimization.

Learn about lead magnet, including crafting an irresistible lead magnet, characteristics of effective lead magnets, & lead magnets vs. traditional advertising.

Learn about InMail messages, including crafting effective InMail messages, benefits of utilizing InMail for outreach, InMail vs. traditional email: key differences.

Learn about browser compatibility, including understanding the importance, common challenges, best practices, & tools for testing.

Learn about renewal rate, including how to calculate it, why it matters, factors impacting renewal rate, & tips for improving renewal rate.

Learn about economic order quantity, including calculating economic order quantity, & benefits of optimizing order quantity.

Learn about process automation, including types of process automation, benefits of process automation, how to implement automation, & challenges in automation.

Learn about database management, including key principles of efficient database management, & building a robust database architecture.

Learn about SAM, including serviceable available market explained, SAM and market segmentation, & importance of SAM in business planning.

Learn about applicant tracking system, including benefits of using an ATS, key features of effective ATS, & ATS vs. traditional recruitment methods.

Learn about use case, including crafting a compelling use case, essential components of a use case, & comparing use cases and case studies.

Learn about remote sales, including challenges of remote sales, strategies for effective remote sales, & remote sales vs. traditional sales.

Learn about net promoter score, including calculating your net promoter score, improving your net promoter score, & net promoter score: pros and cons.

Learn about multi-channel marketing, including benefits of multi-channel marketing, & strategies for successful implementation.

Learn about B2B marketing channels, including maximizing B2B channel effectiveness, & exploring digital vs. traditional channels.

Learn about competitive landscape, including analyzing your competitors, crafting your competitive edge, & key metrics for competitive analysis.

Learn about sales enablement platform, including key features of sales enablement platforms, & selecting the right sales enablement platform.

Learn about hybrid sales model, including benefits of a hybrid sales model, implementing a hybrid sales approach, & hybrid vs. traditional sales models.

Learn about payment gateways, including how payment gateways work, benefits of payment gateways, & challenges of implementing payment gateways.

Learn about account-based sales, including key principles of account-based sales, crafting your ABS strategy, & ABS versus traditional sales models.

Learn about buying intent, including identifying buying intent signals, strategies to capture buying intent, & buying intent vs. browsing behavior.

Learn about operational CRM, including key benefits of operational CRM, implementing operational CRM successfully, & operational CRM vs. analytical CRM.

Learn about B2B data solutions, including unlocking the power of B2B data, & key components of effective B2B data solutions.

Learn about account-based marketing, including definition, strategies, benefits, implementation steps, & measuring success.

Learn about personalization in sales, including strategies for effective personalization, & key benefits of sales personalization.

Learn about customer data analysis, including benefits of customer data analysis, & key techniques in analyzing customer data.

Learn about lead scoring, including importance of lead scoring, lead scoring techniques, & benefits of implementing lead scoring.

Learn about account executive, including the role of an account executive in sales, & essential skills for a successful account executive.

Learn about contact discovery, including strategies for effective contact discovery, & key principles of contact discovery.

Learn about customer success, including key strategies for customer success, benefits of prioritizing customer success, & customer success vs. customer support.

Learn about Drupal, including understanding Drupal's core features, benefits of using Drupal, common use cases for Drupal, & comparing Drupal to other CMS systems.