Terms

Account-Based Marketing Benchmarks

What are Account-Based Marketing Benchmarks?

Account-Based Marketing (ABM) benchmarks are essential tools for B2B marketers aiming to achieve exceptional ROI. These benchmarks provide a structured framework for planning and executing ABM strategies, ensuring the inclusion of critical elements such as systems, data, processes, content, analytics, ideal customer profiles (ICP), and sales-marketing alignment. They are vital in measuring and optimizing ABM programs, contributing significantly to pipeline growth and revenue growth.

Setting Account-Based Marketing Goals

Setting and tracking specific goals is crucial for the success of an ABM strategy. Effective ABM strategies include:

  • Dedicated Leadership: Having a dedicated leader to oversee the ABM initiatives.
  • Strong Ideal Customer Profile (ICP): Clearly defining and targeting the ideal customer.
  • Account-Based Orchestration: Coordinating marketing efforts across the targeted accounts.
  • Customized Content Development: Creating tailored content for different stages of the buyer journey.
  • Tiered Target Account List: Prioritizing accounts based on their potential value.

Key Metrics for ABM Success

Monitoring the right metrics is essential for evaluating and refining ABM strategies. Key metrics include:

  • Three Rs (Reputation, Relationships, and Revenue): Measuring brand reputation, customer relationships, and revenue generated from ABM efforts.
  • Total Addressable Market: Assessing the total market opportunity for ABM.
  • Accounts In-Market: Identifying accounts that are currently in the buying process.
  • Win Rate: Calculating the percentage of deals closed successfully.
  • Customer Acquisition Cost: Determining the cost to acquire each customer.
  • Customer Lifetime Value: Estimating the total revenue from a customer over their relationship with the company.
  • Post-Sale Metrics: Evaluating customer retention and satisfaction post-sale.

ABM Benchmarks vs. Traditional Metrics

ABM benchmarks differ from traditional marketing metrics in several ways:

  • Focus on Quality: ABM prioritizes the quality of interactions over the quantity of leads, ensuring a more personalized approach.
  • Higher Conversion Rates: Tailored strategies lead to higher conversion rates and customer satisfaction.
  • Early Targeting: ABM targets the right accounts before they enter the pipeline, unlike traditional metrics that often involve filtering from a broad pool.
  • Improved Metrics: Marketers report higher win rates, larger deal sizes, increased opportunity volume, shorter sales cycles, and more efficient resource use with ABM.

Implementing ABM Benchmarks Effectively

To implement ABM benchmarks effectively:

  • Foundation Elements: Establish systems, data, processes, content, analytics, ICP, and alignment.
  • Collaborative Efforts: Ensure marketing and sales teams work together, developing a joint process and agreeing on KPIs.
  • Clear Communication: Craft personalized messaging for target audiences, using engaging formats like headings, subheadings, and bullet points for readability.
  • Consistent Structure: Break down text into smaller, manageable paragraphs and maintain a consistent structure across sections to avoid monotony.

Other terms

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Sales and Marketing Alignment

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Sales and Marketing Alignment

Customer Data Management (CDM)

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Customer Data Management (CDM)

Dynamic Territories

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Dynamic Territories

Marketing Attribution Model

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Marketing Attribution Model

Analytics Platforms

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Analytics Platforms

Outside Sales

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Outside Sales

Technographics

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Technographics

Objection Handling in Sales

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Objection Handling in Sales

Lead Velocity Rate

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Lead Velocity Rate

B2B Leads

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B2B Leads

Pipeline Coverage

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Pipeline Coverage

Click-Through Rate

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Click-Through Rate

Email Deliverability Rate

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Email Deliverability Rate

Escalations

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Escalations

Workflow Automation

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Workflow Automation

Application Programming Interface Security

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Application Programming Interface Security

Call Disposition

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Call Disposition

Marketing Play

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Marketing Play

Average Revenue per Account

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Average Revenue per Account

Sales Qualified Lead

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Sales Qualified Lead

Sales Compensation

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Sales Compensation

Sales Enablement Content

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Sales Enablement Content

Customer Buying Signals

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Customer Buying Signals

Marketing Qualified Lead (MQL)

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Marketing Qualified Lead (MQL)

Event Tracking

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Event Tracking

Trusted Advisor

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Trusted Advisor

Net New Business

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Net New Business

Sales Dashboard

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Sales Dashboard

Subject Matter Expert

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Subject Matter Expert

Brand Loyalty

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Brand Loyalty

Multi-Channel Marketing

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Multi-Channel Marketing

Average Order Value

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Average Order Value

Guided Selling

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Guided Selling

Sales Pipeline Velocity Formula

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Sales Pipeline Velocity Formula

Demand Generation

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Demand Generation

Salesforce Administrator

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Salesforce Administrator

Closed Question

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Closed Question

HubSpot

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HubSpot

Conversion Path

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Conversion Path

Unique Selling Point

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Unique Selling Point

Trademarks

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Trademarks

Email Verification

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Email Verification

Lead Generation Funnel

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Lead Generation Funnel

Proof of Concept

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Proof of Concept

Video Messaging

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Video Messaging

Pay-per-Click (PPC)

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Pay-per-Click (PPC)

X-Sell

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X-Sell

B2B Contact Base

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B2B Contact Base

Inside Sales Metrics

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Inside Sales Metrics

Sender Policy Framework

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Sender Policy Framework

No Cold Calls

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No Cold Calls

DevOps

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DevOps

Call for Proposal

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Call for Proposal

Product Qualified Lead

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Product Qualified Lead

Win/Loss Analysis

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Win/Loss Analysis

Sales Key Performance Indicators

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Sales Key Performance Indicators

Business Intelligence In Marketing

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Business Intelligence In Marketing

Day Sales Outstanding

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Day Sales Outstanding

Customer Data Platform (CDP)

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Key Performance Indicators

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Key Performance Indicators

Channel Partner

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Channel Partner

Logo Retention

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Logo Retention

Search Engine Results Page

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Search Engine Results Page

Data Enrichment

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Data Enrichment

Complex Sale

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Complex Sale

Account-Based Analytics

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Account-Based Analytics

Data Visualization

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Data Visualization

Order Management

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Order Management

Digital Contracts

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Digital Contracts

Value-Added Reseller

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Value-Added Reseller

Business-to-Business (B2B)

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Business-to-Business (B2B)

Cost Per Click (CPC)

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Cost Per Click (CPC)

Marketo

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Marketo

Lead Scoring Models

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Lead Scoring Models

Forward Revenue

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Forward Revenue

Network Monitoring

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Network Monitoring

AI-Powered Marketing

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AI-Powered Marketing

Inbound Lead Generation

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Inbound Lead Generation

Buyer

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Buyer

B2B Marketing Channels

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B2B Marketing Channels

Unique Value Proposition (UVP)

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Unique Value Proposition (UVP)

Customer Experience

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Customer Experience

Call Analytics

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Call Analytics

API

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API

Revenue Intelligence

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Revenue Intelligence

Sales Presentation

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Sales Presentation

Customer Retention Cost

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Customer Retention Cost

Content Syndication

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Content Syndication

Rollback Procedures

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Rollback Procedures

Operational CRM

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Operational CRM

Customer Retention Rate

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Customer Retention Rate

Email Marketing

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Email Marketing

Bounce Rate

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Bounce Rate

Competitive Intelligence (CI)

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Competitive Intelligence (CI)

Sales Champion

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Sales Champion

Segmentation Analysis

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Segmentation Analysis

Data Mining

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Data Mining

Lead Qualification

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Lead Qualification

Enterprise Resource Planning

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Enterprise Resource Planning

Ramp Up Time

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Ramp Up Time