Caffe Nero Email Format

Hospitality
1,001-2,500 employees
London, England, UK

Caffe Nero is a European coffeehouse chain founded in London, offering premium Italian espresso-based coffee, authentic food products, and a warm continental cafe experience across Europe and the US.

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first.last@caffenero.com

Company Overview

Industry
Hospitality
Founded
1997
Headquarters
London, England, UK
Revenue
$250M-$500M
FUNDING Stage
Private
Key Executives
Gerry Ford (Chairman and CEO), Ben Price (Group CFO), Glyn House (Managing Director)

Tech Stack

Microsoft Azure

Cloud

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Key Executives

Chief Executive Officer

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Chief Finance Officer

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Chief Operating Officer

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Chief Technology Officer

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Chief Marketing Officer

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Chairman

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4.9/5 on G2
40K+ GTM professionals
SOC 2 Type II certified

Frequently Asked Questions

What is the email format of Caffe Nero?

Caffe Nero uses the first.last format, so Jane Smith would be jane.smith@caffenero.com.

What countries does Caffe Nero operate in outside the UK?

Beyond the UK, Caffe Nero has stores in Cyprus, Ireland, Poland, Sweden, Turkey, the United Arab Emirates, and the United States, with the US footprint expanding in 2026 following the acquisition of Washington D.C.-based Compass Coffee.

Who leads the Caffe Nero brand in the UK?

Lysa Hardy was appointed UK CEO of Caffe Nero in January 2026, reporting to Gerry Ford who serves as Group CEO. Hardy previously held the CEO role at Hotel Chocolat.

How does Caffe Nero's loyalty program work?

Caffe Nero runs a stamp-based loyalty scheme through its app, where customers earn a stamp for each handmade drink ordered and receive a free drink after collecting nine stamps. The app also supports mobile ordering and birthday rewards.

Does Caffe Nero own any other coffee brands besides its main brand?

Yes, Caffe Nero's parent company The Nero Group became majority owner of Coffee#1, a UK cafe chain, in 2019. Both brands operate under the Nero Group alongside the core Caffe Nero concept. You can use Clay to find contacts across Nero Group brands when building outreach lists.

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