Gainsight Email Format

Software Development
1,001-2,500 employees
San Francisco, CA, USA

Gainsight is a software company that provides the leading customer success platform, helping businesses drive retention, engagement, and growth through AI-driven insights and post-sales solutions.

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firstinitiallast@gainsight.com

Company Overview

Industry
Software Development
Founded
2009
Headquarters
San Francisco, CA, USA
Revenue
$500M-$1B
FUNDING Stage
Private Equity
Key Executives
Chuck Ganapathi (Chief Executive Officer), Paul Sheppard (Chief Financial Officer), Prem Parameswaran (CTO & GM, Atlas)

Tech Stack

Amazon Redshift

Analytics

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Key Executives

Chief Executive Officer

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Chief Finance Officer

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Chief Operating Officer

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Chief Technology Officer

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Chief Marketing Officer

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Chairman

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4.9/5 on G2
40K+ GTM professionals
SOC 2 Type II certified

Frequently Asked Questions

What is the email format of Gainsight?

Gainsight uses the firstinitiallast@gainsight.com format on gainsight.com, so Jane Smith would be jsmith@gainsight.com.

What products does Gainsight offer for post-sales customer teams?

Gainsight offers a suite of post-sales products including Customer Success, Atlas AI Agents, Product Experience, Customer Communities, and Skilljar by Gainsight for customer education, all unified under the Gainsight Customer Platform.

How does Gainsight's Atlas platform use AI agents for customer retention?

Gainsight Atlas delivers autonomous AI agents built for customer success workflows, helping teams cover every account, forecast renewals, and scale coverage across the full post-sales customer journey.

When did Gainsight acquire Skilljar and what does that product do?

Gainsight acquired Skilljar in April 2025. Skilljar by Gainsight is a customer education platform that helps businesses onboard, train, and engage their customers and partners through AI-driven learning.

Who leads Gainsight and where is the company headquartered?

Gainsight is headquartered in San Francisco, CA and is led by CEO Chuck Ganapathi. The company has approximately 1,109 employees and also counts Paul Sheppard as CFO and Prem Parameswaran as CTO and GM of Atlas.

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