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Intercom Email Format
Software Development
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1,001-2,500 employees
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San Francisco, CA, USA
Intercom is an AI-powered customer service platform that helps businesses deliver exceptional customer experiences at scale through intelligent automation and modern support tools.
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first.last@intercom.io
Company Overview
Industry
Software Development
Founded
2011
Headquarters
San Francisco, CA, USA
Revenue
$500M-$1B
FUNDING Stage
Private
Website
Key Executives
Eoghan McCabe (CEO and Chairman of the Board), Dan Griggs (Chief Financial Officer), Jordan Neill (Chief Operating Officer)
Tech Stack
Key Executives
4.9/5 on G2
40K+ GTM professionals
SOC 2 Type II certified
Frequently Asked Questions
What is the email format of Intercom?
Intercom uses the first.last format, so Jane Smith would be jane.smith@intercom.io.
What is Intercom's Fin AI Agent and how does it handle customer conversations?
Intercom's Fin AI Agent is a purpose-built AI that autonomously resolves customer support conversations across email, live chat, phone, and WhatsApp. It runs on Intercom's in-house Fin Apex 1.0 model and is used by more than 30,000 businesses in 2026, resolving over 2 million conversations weekly.
How does Intercom's Fin Copilot support human agents inside the inbox?
Fin Copilot sits directly inside the Intercom inbox and assists human support agents by surfacing suggested replies, summarizing conversation history, and pulling answers from the knowledge base in real time. Teams using Fin Copilot close 31% more conversations daily according to Intercom's own data.
Who leads Intercom as CEO in 2026?
Eoghan McCabe is the CEO and Chairman of the Board at Intercom. He co-founded the company in 2011 and returned to the CEO role in 2022 to lead its pivot to an AI-first customer service platform. Dan Griggs serves as CFO and Jordan Neill as COO.
Can I use Clay to find and verify Intercom employee email addresses?
Yes, Clay lets you look up and verify Intercom employee emails using the confirmed first.last@intercom.io format, making it straightforward to build accurate prospect or partner lists and reduce bounce rates before reaching out.
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4.9 rating