Total amount raised
$56.8 Million
Latest funding date
03/01/2021
Location
Acquire has successfully raised funding over three rounds, with the latest being a Series B, backed by notable investors such as Tiger Global Management and 500 Global. The platform offers a unified customer engagement solution, consolidating all communication channels and tools to enhance customer service efficiency.
Keep reading to explore the intricacies of Acquire's fundraising journey and the investors backing this innovative platform.
What Is Acquire?
Acquire is a unified customer engagement platform based in San Francisco, California. The company operates in various industries, including customer service, marketing, messaging, SaaS, sales, and software. With a workforce of 251-500 employees, Acquire aims to consolidate all communication channels and tools to enhance customer service efficiency.
Founded to improve customer support through powerful workflows and digital channels, Acquire offers solutions like remote customer service, unified agent view, and better business performance. The platform features live messaging, workflows, call deflection, voice & video calling, and email management, aiming to provide a seamless communication experience across multiple channels.
How Much Funding Has Acquire Raised?
- Seed Round
- Amount Raised: USD 5,400,000
- Date: November 2019
- Lead Investors: S28 Capital
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: Likely for initial development and market entry.
- Series A
- Amount Raised: USD 6,400,000
- Date: June 2020
- Lead Investors: Base10 Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To expand the platform, enhance the go-to-market strategy, and build out marketing and customer success teams.
- Series B
- Amount Raised: USD 45,000,000
- Date: March 2021
- Lead Investors: Tiger Global Management
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To further scale the business and enhance product offerings.
Total Amount Raised: USD 57,800,000. Current Valuation: Not publicly disclosed.
Key Investors
- Tiger Global Management
- Details: Tiger Global Management is a leading global investment firm that focuses on private and public companies in the technology sector. They have a strong track record of investing in high-growth companies worldwide.
- Investment Focus Areas: Technology, software, consumer internet.
- Notable Investments: Facebook, LinkedIn, Spotify.
- Base10 Partners
- Details: Base10 Partners is a venture capital firm that invests in companies leveraging technology to solve significant problems in large markets. They led the Series A funding round for Acquire.
- Investment Focus Areas: Technology, automation, fintech.
- Notable Investments: The RealReal, Figma, Notion.
- S28 Capital
- Details: S28 Capital is a venture capital firm that typically invests in early-stage technology companies. They participated in both the Seed and Series A funding rounds for Acquire.
- Investment Focus Areas: Early-stage technology, SaaS, enterprise software.
- Notable Investments: Notion, Rippling, Webflow.
- Fathom Capital
- Details: Fathom Capital is a venture capital firm that invests in early-stage technology startups. They participated in the Series A funding round for Acquire.
- Investment Focus Areas: Early-stage technology, SaaS, fintech.
- Notable Investments: Not publicly disclosed.
What's Next for Acquire?
Acquire stands at the cusp of significant growth opportunities, driven by the increasing demand for unified customer communication solutions. The company is poised to expand its platform, integrating more communication tools and targeting mid-market and enterprise clients. This growth is bolstered by the accelerated shift towards digital transformation in customer service, a trend amplified by the COVID-19 pandemic.
Future fundraising opportunities appear promising, with the potential for additional investment rounds to support continued expansion. Acquire's strong track record of attracting investment and its impressive year-over-year growth rate make it an attractive prospect for investors. However, the company may face challenges such as competition from other platforms and the need to maintain seamless integration across various communication tools.
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