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Giffgaff Email Format
Telecommunications
・
201-500 employees
・
Uxbridge, England, UK
Giffgaff is a UK-based mobile virtual network operator offering flexible, contract-free mobile services with a focus on fair pricing, sustainability, and community-driven support.
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first.last@giffgaff.com
Company Overview
Industry
Telecommunications
Founded
2009
Headquarters
Uxbridge, England, UK
Revenue
$100M-$250M
FUNDING Stage
Private
Website
Key Executives
Kate Dohaney (Chief Executive Officer), Matthew Birch (Chief Financial Officer), Steve McDonald (Chief Operating and Technology Officer (COTO))
Tech Stack
Key Executives
4.9/5 on G2
40K+ GTM professionals
SOC 2 Type II certified
Frequently Asked Questions
What is the email format of Giffgaff?
Giffgaff uses the first.last format, so Jane Smith would be jane.smith@giffgaff.com.
What mobile network does Giffgaff run on in the UK?
Giffgaff is a mobile virtual network operator that runs on the O2 UK network, owned by Telefonica. It is a wholly owned subsidiary of Virgin Media O2 and offers SIM-only plans, refurbished phones, and rolling or contract goodybag bundles.
Has Giffgaff launched a broadband service?
Yes, Giffgaff launched a full fibre broadband service using the nexfibre XGS-PON network, installed by Virgin Media engineers. In 2026, it is actively expanding coverage across the UK and now offers 24-month broadband contracts alongside monthly rolling plans.
Who is the CEO of Giffgaff?
Kate Dohaney is the CEO of Giffgaff, having taken over from Ash Schofield in December 2025. She previously led Orb Group and brings experience across technology, media, and global business operations.
How does Giffgaff's community payback model work for its members?
Giffgaff members earn payback points by recruiting new members and providing peer-to-peer customer support. Points are paid out biannually and can be redeemed for cash, airtime credit, or charitable donations, with Giffgaff matching charitable contributions pound for pound.
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