Who is Bill McDermott, the CEO of ServiceNow?

June 20, 2024

Bill McDermott is the CEO of ServiceNow, a position he has held since 2019. Prior to joining ServiceNow, McDermott had an extensive career in the tech industry, including leadership roles at Xerox, Gartner, Siebel Systems, and SAP. Throughout his career, he has been recognized for his civic leadership and involvement in philanthropic activities.

Who is Bill McDermott?

Bill McDermott, born in New York City in 1961, is an accomplished American businessman currently serving as the CEO of ServiceNow since 2019. Before taking the helm at ServiceNow, McDermott held various leadership positions in the tech industry, including CEO of SAP SE, where he significantly increased the company's market value.

His earlier career includes roles at Xerox, Gartner, and Siebel Systems. McDermott has authored a memoir titled "Winners Dream: A Journey from Corner Store to Corner Office" and has received numerous industry recognitions and awards for his leadership, such as "Manager of the Year" by the German Business Daily Handelsblatt and top CEO by Glassdoor in multiple countries. In addition to his professional accomplishments, McDermott is known for his civic leadership and involvement in philanthropic activities.

Work History

  • ServiceNow: Chairman and CEO, October 2022 to present
  • Zoom: Board Member, March 2022 to present
  • ServiceNow: Board Member, November 2019 to present
  • Fisker Inc: Board Member, September 2020 to April 2023
  • ServiceNow: President and CEO, November 2019 to October 2022
  • SecureWorks: Board Member, April 2016 to October 2019
  • SAP: CEO, January 2010 to October 2019
  • ANSYS, Inc.: Board Member, July 2007 to October 2019
  • Under Armour: Board Member, August 2005 to October 2019
  • Gartner: President, January 2000 to January 2001
  • Xerox: Division President and Corporate Officer, January 1983 to January 2000

Education History

Bill McDermott holds a Bachelor's degree from Dowling College and furthered his education by obtaining a Master of Business Administration (MBA) from the prestigious Northwestern University - Kellogg School of Management. Additionally, McDermott completed the Executive Development Program at The Wharton School, further enhancing his leadership and business acumen.

When did Bill McDermott join ServiceNow?

Bill McDermott joined ServiceNow in November 2019, initially serving as the President and CEO. He later assumed the role of Chairman and CEO on October 1, 2022. McDermott has been with ServiceNow for over two years, contributing to the company's growth and success during his tenure.

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