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A customer used my link but I don’t see them on my Rewardful portal / they didn’t receive 3,000 credits. What’s going on here?
For Solutions Partners who refer a new customer, you will receive revenue share while your customer receives 3,000 credits if they meet these conditions:
- Create a new account at clay.com using your unique referral link from Rewardful
- Accept all cookies, which are used to tag you as the referrer
- Use the same browser from visit to signup
- Become a paying customer
- Wait 30 days for the payment to be considered non-refundable.
If all of the above conditions were met but you are still not seeing them on your Rewardful dashboard, please fill out this form for manual attribution: https://clayhq.typeform.com/to/pV2u1kxs#intercom_id=xxxxx
You will need to prepare:
- The referred customers email associated with Clay
- New signup workspace #
- Referrer name and email
- A screenshot of your conversation with the customer confirming their intention to be referred by you
Learn with our resources
Check out Clay University, read our GTM blog, or try out our top templates to transform your growth ideas into outreach in minutes.
Clay University
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Our best content on growing your GTM motion, from outbound sales automation to AI lead generation.
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