Do credits roll over?
If you are on a monthly plan, unused credits will roll over and accumulate in your account. The maximum accumulation is capped at 2x your plan’s monthly credit limit.
- For example, if your plan includes 50,000 credits per month, your maximum balance would be 100,000.
- If you cancel or downgrade, you have one month to use any excess credits. After that month, your balance will be reduced to the credit rollover limit of your new plan.
If you are on an annual plan, you are eligible for a 15% credit rollover of unused credits, provided you renew on the same or a higher-tier plan.
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