Terms

Email Cadence

Email cadence is the specific frequency, timing, and sequence of emails sent to an audience. The primary goal is to find a sustainable rhythm that maximizes engagement and achieves campaign objectives without causing subscriber fatigue. This balance is crucial for maintaining a healthy relationship with your subscribers and reducing unsubscribe rates.

Importance of Email Cadence

A well-tuned email cadence is vital for campaign success. It helps guide leads through the buyer's journey, keeping them engaged without feeling pestered. This builds trust and strengthens customer relationships, ultimately improving your marketing results.

Conversely, a poor cadence can be detrimental. Sending emails too often leads to high unsubscribe rates, while sending too infrequently risks losing leads to competitors. Finding the right balance is key to maintaining a healthy list and avoiding wasted resources.

Best Practices for Email Cadence

There's no one-size-fits-all formula for the perfect email cadence. The key is to tailor your approach to your specific audience and business goals. Following these best practices will help you find the right rhythm for your campaigns.

  • Goals: Define your campaign objectives to guide your cadence strategy.
  • Segmentation: Group subscribers by interests or behavior to send more relevant content.
  • Personalization: Customize emails to increase engagement and perceived value.
  • Testing: Experiment with different frequencies and timings to see what your audience prefers.
  • Autonomy: Allow subscribers to control their email frequency to reduce unsubscribes.

Email Cadence vs. Email Sequence

While often used interchangeably, email cadence and email sequence serve distinct strategic purposes.

  • Email Cadence: This refers to the overall frequency and timing of your email communications. It's a long-term strategy focused on maintaining audience engagement and list health. While a well-tuned cadence builds trust, a poor one can increase unsubscribes. It's ideal for enterprises managing broad communication with diverse, long-term subscriber bases.
  • Email Sequence: This is a finite series of automated emails triggered by a specific user action. It's designed to guide a user toward a specific goal, like a purchase or trial. Sequences are highly effective for targeted nurturing but can feel impersonal if not well-crafted. They are often used for specific campaigns like onboarding or lead follow-up.

Tools to Manage Email Cadence

Email cadence management is typically handled by email marketing and automation platforms. These tools offer a suite of features designed to help marketers send the right message to the right person at the right time, optimizing engagement without overwhelming subscribers. Key capabilities include:

  • Automation: Schedule and trigger emails based on user behavior and timelines.
  • Segmentation: Divide your audience into smaller groups for more targeted messaging.
  • Analytics: Track key metrics like open rates and unsubscribes to refine your strategy.
  • Personalization: Customize email content to make it more relevant to each recipient.

Common Mistakes in Email Cadence

An ineffective email cadence often stems from a few common, easily avoidable missteps.

  • Frequency: Sending too many or too few emails, leading to subscriber fatigue or disinterest.
  • Relevance: Using a one-size-fits-all approach instead of personalizing content for different segments.
  • Optimization: Failing to test, monitor analytics, or give subscribers control over their preferences.

Frequently Asked Questions about Email Cadence

How often should I send marketing emails?

There's no magic number. It depends on your audience, industry, and content value. Start with a baseline, like once a week, and use A/B testing to monitor engagement metrics like open and unsubscribe rates to find your sweet spot.

Should my email cadence change for different audience segments?

Absolutely. New subscribers might benefit from a more frequent onboarding sequence, while long-term customers may prefer less frequent updates. Tailoring cadence to segment behavior and expectations is key to maintaining engagement and reducing churn.

How do I measure the success of my email cadence?

Track key performance indicators (KPIs) like open rates, click-through rates, conversion rates, and unsubscribe rates. A successful cadence will show healthy engagement and low unsubscribes, indicating you've found the right frequency for your audience.

Other terms

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Network Monitoring

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Network Monitoring

CRM Integration

CRM integration connects your CRM software with other tools, creating a unified system for all your customer data and business processes.

CRM Integration

Responsive Design

Responsive design is an approach where a website's layout adapts to the user's screen size, providing an optimal experience on any device.

Responsive Design

Webhooks

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Webhooks

Brag Book

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Brag Book

Accounts Payable

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Accounts Payable

Workflow Automation

Workflow automation uses rule-based logic to run a sequence of tasks that would otherwise require manual human effort to complete.

Workflow Automation

Marketo

Marketo is a marketing automation platform used by B2B marketers to manage lead generation, nurturing, email marketing, and analytics.

Marketo

Call for Proposal

A Call for Proposal (CFP) is a document that solicits proposals, often through a bidding process, for a specific project or service.

Call for Proposal

Sales Acceleration

Sales acceleration refers to strategies and technologies designed to speed up the sales cycle, enabling reps to close more deals, faster.

Sales Acceleration

Audience Targeting

Audience targeting is the process of segmenting consumers into specific groups to deliver more personalized and relevant marketing messages.

Audience Targeting

Objection Handling in Sales

Objection handling in sales is the process of responding to a prospect's concerns about a product or service to move the deal forward.

Objection Handling in Sales

Buyer Intent Data

Learn about buyer intent data, including sourcing and interpreting buyer intent data, & key metrics in buyer intent analysis.

Buyer Intent Data

Elevator Pitch

An elevator pitch is a short, memorable summary of what you do, designed to be delivered in the time it takes to ride an elevator.

Elevator Pitch

Target Account List

A Target Account List (TAL) is a focused list of high-value companies that a business specifically aims to convert into customers.

Target Account List

Programmatic Display Campaign

Programmatic display campaigns use automation to buy and sell digital ad space in real-time, targeting specific audiences across the web.

Programmatic Display Campaign

Sales Partnerships

Sales partnerships are strategic alliances where two companies co-sell products to expand their reach, generate new leads, and increase revenue.

Sales Partnerships

Intent-Based Leads

Intent-based leads are potential customers whose online actions—like searches or content engagement—signal a clear interest in buying a solution.

Intent-Based Leads

Sales Dashboard

A sales dashboard is a visual tool that centralizes and displays key sales data, metrics, and KPIs to help teams track performance and goals.

Sales Dashboard

B2B Data Erosion

Learn about B2B data erosion, including causes of B2B data decay, strategies to combat data erosion, & measuring the impact of data erosion.

B2B Data Erosion

Regression Testing

Regression testing ensures that new code changes don’t negatively impact existing features. It's a key step to maintain software quality after updates.

Regression Testing

Competitive Intelligence (CI)

Competitive intelligence (CI) is the ethical gathering and analysis of market data to inform strategic business decisions and gain an advantage.

Competitive Intelligence (CI)

Customer Buying Signals

Customer buying signals are the actions, behaviors, or statements a prospect makes that indicate they are moving towards a purchase decision.

Customer Buying Signals

Sales Kickoff

A sales kickoff (SKO) is an annual event for a sales team to celebrate wins, align on goals, and get motivated for the upcoming year.

Sales Kickoff

Sales Lead

A sales lead is a potential customer—an individual or organization that has shown interest in your company's products or services.

Sales Lead

Sales Prospecting Software

Sales prospecting software automates the process of finding, contacting, and tracking potential customers to help sales teams build their pipeline.

Sales Prospecting Software

Net Revenue Retention (NRR)

Net Revenue Retention (NRR) is the percentage of recurring revenue kept from existing customers, including upsells, downgrades, and churn.

Net Revenue Retention (NRR)

Sales and Marketing Analytics

Sales and marketing analytics involves measuring and analyzing performance data to maximize effectiveness and optimize return on investment (ROI).

Sales and Marketing Analytics

Channel Partner

A channel partner is a company that works with a manufacturer or producer to market and sell their products, software, or services to customers.

Channel Partner

Sales Enablement Content

Sales enablement content refers to the materials and tools that empower your sales team to engage prospects and close deals more efficiently.

Sales Enablement Content

Marketing Attribution Model

A marketing attribution model is a framework for assigning credit to the marketing touchpoints that lead a customer to convert.

Marketing Attribution Model

Trigger Marketing

Trigger marketing uses customer actions or events to automatically send highly relevant, personalized messages at the perfect moment.

Trigger Marketing

Intent leads

Intent leads are prospects who show buying signals through their online actions, indicating they're actively looking to make a purchase.

Intent leads

Applicant Tracking System

An Applicant Tracking System (ATS) is a software application that manages your entire hiring and recruitment process from a single dashboard.

Applicant Tracking System

SAM

Serviceable Addressable Market (SAM) is the portion of the market your business can realistically serve with its current products and sales channels.

SAM

No Cold Calls

No Cold Calls is a sales strategy that replaces unsolicited calls with warm outreach to prospects who have already demonstrated interest.

No Cold Calls

Customer Relationship Management Systems

A Customer Relationship Management (CRM) system is a tool that centralizes customer data to help manage interactions and nurture relationships.

Customer Relationship Management Systems

Feature Flags

Feature flags let you remotely control features in your app without new code. This enables safe testing, gradual rollouts, and quick rollbacks.

Feature Flags

Cold Calling

Cold calling is a sales tactic where reps contact potential customers by phone who haven't previously expressed interest in their product or service.

Cold Calling

Sales Calls

A sales call is a real-time conversation between a salesperson and a prospect, aiming to persuade them to purchase a product or service.

Sales Calls

Rollback Procedures

Rollback procedures are a set of steps to restore a system to a previous, stable version after a failed update, ensuring minimal disruption.

Rollback Procedures

Data Security

Data security protects digital information from unauthorized access, corruption, or theft throughout its entire lifecycle.

Data Security

Account

An account is a company or organization that you're targeting for sales. It can be a prospective, current, or even a past customer.

Account

Precision Targeting

Precision targeting is a marketing strategy that uses data to identify and reach a highly specific audience most likely to convert.

Precision Targeting

Chatbots

Chatbots are AI-powered programs that simulate human conversation. They interact with users via text or voice, typically for customer support.

Chatbots

Net New Business

Net new business is revenue from customers who have never purchased from your company before. It’s a crucial indicator of sustainable growth.

Net New Business

Demand Generation

Demand generation is the process of creating awareness and interest in your products to build a pipeline of qualified leads for your sales team.

Demand Generation

Sales Operations Analytics

Sales operations analytics is the practice of analyzing sales data to improve the efficiency and effectiveness of the entire sales process.

Sales Operations Analytics

Customer Data Platform (CDP)

A Customer Data Platform (CDP) centralizes customer data from all sources to create a complete, unified profile for each individual customer.

Customer Data Platform (CDP)

Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR) is the predictable, recurring income a business expects to receive each month from all active subscriptions.

Monthly Recurring Revenue (MRR)

Enterprise

An enterprise is a large-scale organization, often a corporation, defined by its complex structure and substantial number of employees.

Enterprise

Social Proof

Social proof is a psychological phenomenon where people assume the actions of others reflect correct behavior for a given situation.

Social Proof

Stress Testing

Stress testing is a type of software testing that determines a system's robustness by pushing it beyond its normal operational capacity.

Stress Testing

Contact Discovery

Contact discovery is the process of finding accurate contact details for potential leads, including names, emails, phone numbers, and job titles.

Contact Discovery

Customer Acquisition Cost

Customer Acquisition Cost (CAC) is the total cost a business spends to gain a new customer. It includes all sales and marketing expenses.

Customer Acquisition Cost

Sales Workflows

Sales workflows are a set of automated actions that streamline the sales process, helping teams engage leads consistently and close deals faster.

Sales Workflows

Marketing Operations

Marketing Operations (MOps) is the engine of a marketing team, managing the technology, processes, and people to run campaigns effectively.

Marketing Operations

Application Performance Management

Application Performance Management (APM) monitors and manages an application's performance, availability, and the experience of its end-users.

Application Performance Management

GDPR Compliance

GDPR compliance means following the EU's strict data protection laws to ensure the secure and lawful handling of personal data.

GDPR Compliance

No Spam

“No Spam” is a commitment to sending only relevant, solicited messages. It means avoiding bulk, unwanted emails to respect the recipient's inbox.

No Spam

Direct Sales

Direct sales involves selling products directly to consumers in a non-retail setting, such as at home, online, or person-to-person.

Direct Sales

Consumer Relationship Management

Consumer Relationship Management (CRM) is a strategy for managing all of a company's relationships and interactions with its customers.

Consumer Relationship Management

Business Continuity

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Business Continuity

Email Marketing

Email marketing is a digital strategy where businesses send targeted emails to prospects and customers to build relationships and drive sales.

Email Marketing

Account-Based Sales

Account-Based Sales (ABS) is a focused B2B strategy where sales and marketing teams treat high-value accounts as individual markets of one.

Account-Based Sales

Lead Generation Software

Lead generation software helps businesses automate finding and capturing potential customers' contact information to build sales pipelines.

Lead Generation Software

Lead Scoring Models

Lead scoring models rank prospects by assigning points for their behaviors and demographics, helping sales teams prioritize their outreach.

Lead Scoring Models

Data Enrichment

Data enrichment is the process of enhancing raw data by adding missing information from other sources, making it more complete and actionable.

Data Enrichment

B2B Data Platform

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B2B Data Platform

Sales Territory

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Sales Territory

Sales Development Representative (SDR)

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Sales Development Representative (SDR)

Representational State Transfer Application Programming Interface

A Representational State Transfer (REST) API is a web service that uses a simple, stateless architecture for systems to communicate online.

Representational State Transfer Application Programming Interface

Sales Coach

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Sales Coach

API

An API (Application Programming Interface) is a software intermediary that allows two applications to talk to each other and exchange information.

API

Single Sign-On (SSO)

Single Sign-On (SSO) is an authentication method allowing users to access multiple applications with one set of login credentials.

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B2B Intent Data

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B2B Intent Data

Messaging Strategy

A messaging strategy defines what your brand says, how it says it, and where it says it to connect effectively with your target audience.

Messaging Strategy

Process Builder

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Process Builder

Account-Based Marketing

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Account-Based Marketing

AI Sales Script Generator

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AI Sales Script Generator

Business-to-Business (B2B)

Learn about B2B, including what is it, its key elements, the benefits of B2B partnerships, the differences between B2B and B2C, and strategies for effective marketing.

Business-to-Business (B2B)

Talk Track

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Talk Track

Sales Coaching

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Sales Coaching

Dynamic Pricing

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Dynamic Pricing

Predictive Lead Generation

Predictive lead generation uses data and AI to find prospects most likely to buy, helping teams focus their efforts on high-value leads.

Predictive Lead Generation

Expansion Revenue

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Expansion Revenue

Lead Qualification Process

The lead qualification process is how you determine which prospects are most likely to become customers by evaluating them against specific criteria.

Lead Qualification Process

Product Champion

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Product Champion

Objection Handling

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Objection Handling

Content Management System

A Content Management System (CMS) is software for creating, managing, and modifying website content without needing specialized technical skills.

Content Management System

Use Case

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Use Case

Closed Opportunities

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Closed Opportunities

Consumer

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Consumer

Technographics

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Technographics

Docker

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Docker

Cold Email

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Cold Email

Sales Enablement

Sales enablement provides sales teams with the necessary tools, content, and information to help them sell more effectively and efficiently.

Sales Enablement

Simple Object Access Protocol Application Programming Interface

A Simple Object Access Protocol (SOAP) API is a web service that uses XML to exchange structured information between different applications.

Simple Object Access Protocol Application Programming Interface

Letter of Intent

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Letter of Intent

User Interaction

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User Interaction