Total amount raised
$34.2 Million
Latest funding date
7/1/2022
Location
Incident.io has successfully raised funding over three rounds, with notable investors including Insight Partners and Point Nine. The platform offers an all-in-one AI solution for on-call management, incident response, and status pages, designed to help teams manage and resolve issues efficiently.
Keep reading to explore the intricacies of incident.io's fundraising journey and the investors backing this innovative platform.
What Is incident.io?
Incident.io is an AI-driven platform designed to streamline incident management for fast-moving teams. It offers features for on-call scheduling, incident response, AI-driven SRE (Site Reliability Engineering), and status pages to keep customers informed. The platform integrates deeply with tools like Slack and Microsoft Teams to ensure quick and efficient incident resolution.
Founded in New York, New York, Incident.io operates in the Information Technology, Productivity Tools, SaaS, and Software industries. The company has an employee count between 101-250 and is currently in the Series B funding stage.
How Much Funding Has incident.io Raised?
- Seed Round
- Amount Raised: USD 5,500,000
- Date: September 2021
- Lead Investors: Index Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To develop the initial product and gain early traction.
- Series A
- Amount Raised: USD 28,700,000
- Date: July 2022
- Lead Investors: Index Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To open a new office in New York, build more features, and expand the team.
- Series B
- Amount Raised: USD 62,000,000
- Date: April 2025
- Lead Investors: Insight Partners
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To further scale operations and enhance product offerings.
Total Amount Raised: USD 96,200,000. Current Valuation: Not publicly disclosed.
Key Investors
- Insight Partners
- Details: Insight Partners is a global private equity and venture capital firm investing in growth-stage technology and software companies.
- Investment Focus Areas: Technology, Software, Internet, Healthcare, Fintech
- Notable Investments: Twitter, Shopify, DocuSign
- Index Ventures
- Details: Index Ventures is a venture capital firm investing in technology-enabled companies across the globe.
- Investment Focus Areas: Technology, E-commerce, Fintech, Enterprise software, Healthcare
- Notable Investments: Dropbox, Slack, Robinhood
- Point Nine
- Details: Point Nine is a venture capital firm focused on early-stage investments in SaaS and online marketplaces.
- Investment Focus Areas: SaaS, Online marketplaces
- Notable Investments: Zendesk, Delivery Hero, Revolut
- Mike Krieger
- Details: Mike Krieger is the co-founder of Instagram and an investor in various technology startups.
- Investment Focus Areas: Technology startups, Social media, Consumer tech
- Notable Investments: Various undisclosed technology startups
- Mantis VC
- Details: Mantis VC is a venture capital firm co-founded by the music duo The Chainsmokers, focusing on early-stage technology investments.
- Investment Focus Areas: Consumer tech, Fintech, Health tech
- Notable Investments: Ember, Liquid Death, Stir
What's Next for incident.io?
Incident.io is poised for significant growth as it expands into the U.S. market, opening a new office in New York. This move, coupled with the development of additional features and the expansion of their team, positions the company to capitalize on the increasing complexity of technology and the growing need for efficient incident management solutions.
Future fundraising opportunities seem promising, with the potential for additional rounds to support further expansion and product development. The company's ability to attract high-profile investors indicates strong market confidence and a solid foundation for continued growth.
However, challenges lie ahead, including competition from other incident management platforms and the need to continuously innovate. Scaling operations while maintaining service quality will be crucial as Incident.io navigates its path forward.
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