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Total amount raised
$95.4M
Latest funding date
2025-04-10
Location
Incident.io has successfully raised funding over three rounds, with notable investors including Insight Partners and Point Nine. The platform offers an all-in-one AI solution for on-call management, incident response, and status pages, designed to help teams manage and resolve issues efficiently.
What Is incident.io?
Incident.io is an AI-driven platform designed to streamline incident management for fast-moving teams. It offers features for on-call scheduling, incident response, AI-driven SRE (Site Reliability Engineering), and status pages to keep customers informed. The platform integrates deeply with tools like Slack and Microsoft Teams to ensure quick and efficient incident resolution.
Founded in 2021, Incident.io operates in the Information Technology, Productivity Tools, SaaS, and Software industries. The company has an employee count between 101-250 and is currently in the Series B funding stage.
How Much Funding Has incident.io Raised?
- Seed Round
- Amount Raised: USD 4,700,000
- Date: September 2021
- Lead Investors: Index Ventures, Point Nine
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To develop the initial product and gain early traction. Notable angel participants included Tom Blomfield and Jonas Templestein (Monzo co-founders), Eileen Burbidge (Passion Capital), Hiroki Takeuchi (CEO of GoCardless), and others.
- Series A
- Amount Raised: USD 28,700,000
- Date: July 2022
- Lead Investors: Index Ventures
- Valuation at Round: Not publicly disclosed
- Motivation Behind the Round: To open a new office in New York, build more features, and expand the team. Participants included Point Nine, Mike Krieger (Instagram co-founder), Mantis VC (The Chainsmokers), and Lachy Groom.
- Series B
- Amount Raised: USD 62,000,000
- Date: April 10, 2025
- Lead Investors: Insight Partners
- Valuation at Round: ~$400 million (per sources close to the deal; not officially confirmed)
- Motivation Behind the Round: To scale engineering teams in London and San Francisco, build AI agents for incident investigation and resolution, and expand global go-to-market efforts.
Total Amount Raised: USD 95,400,000 (based on disclosed funding: $4.7M Seed + $28.7M Series A + $62M Series B). Current Valuation: ~$400 million (not officially confirmed).
Key Investors
- Insight Partners
- Details: Insight Partners is a global private equity and venture capital firm investing in growth-stage technology and software companies. Led incident.io's Series B round in April 2025.
- Investment Focus Areas: Technology, Software, Internet, Healthcare, Fintech
- Notable Investments: Twitter, Shopify, DocuSign
- Index Ventures
- Details: Index Ventures is a venture capital firm investing in technology-enabled companies across the globe. Led both the Seed round (alongside Point Nine) and the Series A for incident.io.
- Investment Focus Areas: Technology, E-commerce, Fintech, Enterprise software, Healthcare
- Notable Investments: Dropbox, Slack, Robinhood
- Point Nine
- Details: Point Nine is a venture capital firm focused on early-stage investments in SaaS and online marketplaces. Co-led the Seed round with Index Ventures and participated in the Series A and Series B.
- Investment Focus Areas: SaaS, Online marketplaces
- Notable Investments: Zendesk, Delivery Hero, Revolut
- Mike Krieger
- Details: Mike Krieger is the co-founder of Instagram and CPO of Anthropic. He participated as an angel investor in incident.io's Series A round.
- Investment Focus Areas: Technology startups, Social media, Consumer tech
- Notable Investments: Various undisclosed technology startups
- Mantis VC
- Details: Mantis VC is a venture capital firm co-founded by the music duo The Chainsmokers, focusing on early-stage technology investments. Participated in incident.io's Series A round.
- Investment Focus Areas: Consumer tech, Fintech, Health tech
- Notable Investments: Ember, Liquid Death, Stir
What's Next for incident.io?
Incident.io is poised for significant growth as it expands into the U.S. market, opening a new office in New York. This move, coupled with the development of additional features and the expansion of their team, positions the company to capitalize on the increasing complexity of technology and the growing need for efficient incident management solutions.
Future fundraising opportunities seem promising, with the potential for additional rounds to support further expansion and product development. The company's ability to attract high-profile investors indicates strong market confidence and a solid foundation for continued growth.
However, challenges lie ahead, including competition from other incident management platforms and the need to continuously innovate. Scaling operations while maintaining service quality will be crucial as Incident.io navigates its path forward.
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