Virtual selling is the collection of processes and technologies that enable salespeople to engage with customers remotely, utilizing both synchronous (real-time) and asynchronous (delayed) communications. It encompasses a range of tools and platforms that facilitate real-time and delayed interactions, reflecting an adaptation to changing market conditions and customer preferences.
Virtual selling techniques can be broken down into several key aspects, such as pre-call planning, prospecting, sales meetings, meeting follow-ups, introductions and handoffs, and proposal follow-ups. These techniques often involve the use of personalized videos, video conferencing, and video recaps to enhance communication and build stronger connections with clients.
Virtual selling and traditional selling differ in their approach to customer engagement. Virtual selling leverages digital channels, such as video calls and emails, to interact with customers remotely, offering flexibility, convenience, and efficiency. Traditional selling, on the other hand, relies on in-person interactions and meetings, providing a more personal touch and the ability to read body language effectively.
When selecting essential tools for virtual selling, it's important to choose those that fit the specific needs of your sales process and support engaging video communication. Some popular tools include Vidyard, Loom, and Wistia, which offer features such as easy sharing, integration with other sales tools, and tracking capabilities to monitor engagement. Additionally, consider AI-powered prospecting tools and digital sales rooms to further enhance your virtual selling efforts.
Learn about average order value, including maximizing your average order value, strategies for increasing AOV, & AOV vs. customer lifetime value.
Learn about voice broadcasting, including advantages of voice broadcasting, setting up voice broadcasting, & best practices for voice broadcasting.
Learn about total audience measurement, including key components of total audience measurement, & benefits of adopting total audience measurement.
Learn about user interaction, including enhancing user interaction strategies, principles of effective user engagement, & user interaction vs. user experience.
Learn about B2C2B, including how B2C2B transforms sales, key strategies for B2C2B success, & differences between B2C2B and B2B2C.
Learn about account match rate, including improving your account match rate, key factors influencing account match rate, & account match rate vs. data quality.
Learn about price optimization, including benefits of price optimization, strategies for effective implementation, & common challenges in pricing.
Learn about inside sales rep, including characteristics of effective inside sales reps, & skills required for inside sales success.
Learn about lead scoring models, including the fundamentals of building lead scoring models, & key components of effective lead scoring.
Learn about internal signals, including identifying key internal signals, strategies for effective monitoring, & impact of internal signals on sales strategy.
Learn about digital advertising, including types of digital advertising platforms, & key strategies for effective digital advertising.
Learn about lead generation software, including benefits of lead generation software, & key features of effective software.
Learn about cold call, including mastering cold call techniques, optimizing success in cold calls, & comparing cold calls and warm calls.
Learn about DMP, including understanding DMP functionality, benefits of using a DMP, choosing the right DMP, & key features of DMPs.
Learn about closed opportunities, including maximizing closed opportunities success, key metrics for closed opportunities, & distinguishing wins from losses.
Learn about sales prospecting software, including benefits of sales prospecting software, & choosing the right sales prospecting tool.
Learn about buying committee, including identifying key members of a buying committee, & strategies for engaging a buying committee.
Learn about marketing attribution model, including types of marketing attribution models, & key benefits of attribution modeling.
Learn about progressive web apps, including how to develop a PWA, benefits of progressive web apps, PWAs vs native apps, & essential PWA features.
Learn about proof of concept, including steps to execute a proof of concept, & benefits of conducting a proof of concept.
Learn about challenger sales, including implementing the challenger sales model, key principles of challenger sales, & challenger sales vs. solution selling.
Learn about buyer's journey, including stages of the buyer's journey, key elements of the buyer's journey, & enhancing the buyer's experience.
Learn about customer data analysis, including benefits of customer data analysis, & key techniques in analyzing customer data.
Learn about sales enablement platform, including key features of sales enablement platforms, & selecting the right sales enablement platform.
Learn about agile methodology, including understanding the principles, benefits of agile methodology, implementing agile in sales, & common agile frameworks.
Learn about ramp up time, including reducing ramp up time, factors impacting ramp up duration, & strategies for effective ramp up.
Learn about loyalty programs, including why loyalty programs matter, creating an effective loyalty program, & types of loyalty programs.
Learn about warm outbound, including understanding warm outbound, benefits of warm outbound strategies, & implementing warm outbound in your sales process.
Learn about touchpoints, including maximizing touchpoint efficacy, types of sales touchpoints, & optimizing customer journey through touchpoints.
Learn about text message marketing, including its definition, key benefits, strategies, best practices, compliance tips, and examples of successful campaigns.
Learn about XML, including its uses, advantages, key technologies, best practices, and how XML facilitates data exchange and integration.
Learn about decision maker, including identifying key decision makers, strategies for engaging decision makers, decision maker vs. influencer: understanding the differences.
Learn about service level agreement, including crafting an effective service level agreement, & key components of a service level agreement.
Learn about event marketing, including planning successful event marketing strategies, & key elements of event marketing.
Learn about content syndication, including benefits of content syndication, steps to implement content syndication, & best practices for content syndication.
Learn about order management, including understanding order fulfillment, best practices for order management, & benefits of effective order management.
Learn about white label, including benefits of white label solutions, & white label vs. private label: understanding the differences.
Learn about end of quarter, including maximizing sales before closing, strategies for end of quarter preparation, & evaluating performance post-quarter.
Learn about data security, including understanding data security risks, components of data security, & implementing effective data security measures.
Learn about smile and dial, including the benefits of smile and dial, strategies for effective smile and dial campaigns, & smile and dial vs. digital outreach.
Learn about B2B sales, including key strategies for B2B success, types of B2B sales models, & B2B vs. B2C sales: understanding the differences.
Learn about guided selling, including benefits of guided selling, steps to implement guided selling, & guided selling vs. traditional sales.
Learn about accessibility testing, including how to conduct accessibility testing, & benefits of accessibility testing.
Learn about marketing mix, including components of a marketing mix, balancing the 4 Ps for success, & importance of target market in marketing mix.
Learn about data hygiene, including importance of maintaining data hygiene, key steps for cleaner data, & comparing data hygiene and data cleansing.
Learn about demand, including key factors influencing demand, elasticity of demand, types of demand, & demand forecasting methods.
Learn about sales coach, including qualities of an effective sales coach, the importance of sales coaching, & sales coaching vs. sales managing.
Learn about product-led growth, including hallmarks of product-led growth, strategies for implementing PLG, & comparing PLG with sales-led approaches.
Learn about data visualization, including benefits of data visualization, tools for data visualization, & best practices for visual storytelling.
Learn about latency, including impact on outbound marketing, key metrics, ways to measure, strategies to reduce latency, & best practices.
Learn about sales methodology, including developing an effective sales methodology, & key components of sales methodologies.
Learn about psychographics in marketing, including understanding it, crafting psychographic profiles, & psychographics vs. demographics.
Learn about marketing attribution, including the importance of marketing attribution, & models of marketing attribution explained.
Learn about big data, including understanding big data characteristics, benefits of leveraging big data, & challenges in managing big data.
Learn about version control systems, including understanding version control systems, benefits of using version control, & types of version control systems.
Learn about Adobe Analytics, including benefits of Adobe Analytics, how Adobe Analytics works, & Adobe Analytics vs. Google Analytics.
Learn about sales quota, including setting sales quotas: best practices, types of sales quotas explained, & achieving your sales quota: strategies.
Learn about lead generation funnel, including key components of a lead generation funnel, & strategies for optimizing your funnel.
Learn about sales operations management, including key responsibilities in sales operations management, & building an effective sales operations team.
Learn about marketing budget breakdown, including essentials of crafting a marketing budget, & strategies for allocating marketing funds.
Learn about funnel analysis, including how funnel analysis works, steps to implement funnel analysis, & common funnel analysis mistakes.
Learn about data cleansing, including data cleansing benefits, steps for effective data cleansing, & data cleansing vs. data enrichment.
Learn about search engine results page, including understanding SERP components, key factors influencing SERP rankings, & SERP and SEO best practices.
Learn about ransomware, including impact on outbound sales, common types and examples, preventive measures, & how to respond.
Learn about site retargeting, including how site retargeting works, benefits of site retargeting, & site retargeting strategies.
Learn about BAB formula, including implementing BAB in sales strategies, crafting an effective BAB pitch, & comparing BAB with other sales frameworks.
Learn about account mapping, including account mapping basics, importance of account mapping, steps to create an account map, and account mapping tools and resources.
Learn about digital analytics, including key components of digital analytics, the role of data in digital analytics, comparing digital analytics and traditional methods.
Learn about end of day, including maximizing productivity before EOD, EOD in different time zones, & EOD reporting essentials.
Learn about net promoter score, including calculating your net promoter score, improving your net promoter score, & net promoter score: pros and cons.
Learn about D2C, including understanding D2C dynamics, benefits of direct to consumer, building a D2C strategy, & challenges in D2C marketing.
Learn about sales intelligence, including key benefits of sales intelligence, harnessing data for sales success, & sales intelligence tools comparison.
Learn about customer buying signals, including identifying common buying signals, interpreting non-verbal cues, & effective response strategies.
Learn about marketing qualified opportunity, including identifying marketing qualified opportunities, & key elements of successful identification.
Learn about brag book, including crafting your outstanding brag book, essential components of a brag book, & brag book vs. resume: unveiling the differences.
Learn about digital rights management, including how digital rights management works, & benefits of digital rights management.
Learn about sales performance management, including key components of sales performance management, & strategies for enhancing sales performance.
Learn about ideal customer profile, including crafting your ideal customer profile, & elements of a strong customer profile.
Learn about CRM integration, including benefits of CRM integration, choosing the right CRM integration tools, & CRM integration best practices.
Learn about average revenue per user, including calculating ARPU: a step-by-step guide, & the impact of ARPU on business strategy.
Learn about phishing attacks, including sure, & here are four headings for the sections that will follow "what is phishing attacks?" in your glossary article:.
Learn about user interface, including designing an effective user interface, key elements of user interface, & user interface vs. user experience.
Learn about RESTful API, including benefits of RESTful APIs, comparing RESTful APIs and SOAP, & key features of RESTful APIs.
Learn about InMail messages, including crafting effective InMail messages, benefits of utilizing InMail for outreach, InMail vs. traditional email: key differences.
Learn about no cold calls, including alternatives to cold calling, strategies for warm outreach, & enhancing customer relationships without cold calls.
Learn about gone dark, including identifying prospects gone dark, strategies to re-engage dark prospects, & the impact of gone dark on sales strategy.
Learn about sales pipeline velocity, including maximizing sales pipeline velocity, key metrics to monitor, & improving velocity with automation.
Learn about objection, including understanding objections in sales, types of common sales objections, & handling objections effectively.
Learn about unique selling point, including identifying your unique selling point, crafting a compelling USP, & unique selling point vs. value proposition.
Learn about account-based analytics, including implementing account-based analytics, & key metrics for account-based analytics.
Learn about customer segmentation, including understanding different segmentation types, & how to implement customer segmentation.
Learn about rollback procedures, including understanding when to use rollback procedures, & steps to implement rollback procedures.
Learn about awareness buying stage, including definition, importance, key strategies, best practices & how it fits into the sales funnel.
Learn about email deliverability, including improving email deliverability rates, & key factors affecting email deliverability.
Learn about sales rep training, including benefits of sales rep training, & essential components of effective sales training.
Learn about sales conversion rate, including maximizing your sales conversion rate, & factors influencing conversion rates.
Learn about sales operations analytics, including key components of sales operations analytics, & implementing sales operations analytics effectively.
Learn about demand generation, including strategies for effective demand generation, & key components of demand generation.
Learn about forward revenue, including calculating forward revenue accurately, & the impact of forward revenue on decision-making.
Learn about GPCTBA/C&I, including implementing GPCTBA/C&I effectively, benefits of using GPCTBA/C&I framework, & GPCTBA/C&I versus traditional sales approaches.