GPCTBA/C&I

Learn about customer experience, including understanding customer needs, designing user-friendly products, & enhancing customer support.

Learn about lead generation software, including benefits of lead generation software, & key features of effective software.

Learn about custom metadata types, including benefits of using custom metadata, creating and managing custom metadata, & custom metadata vs. custom settings.

Learn about GDPR compliance, including understanding GDPR requirements, steps to achieve compliance, & common pitfalls and solutions.

Learn about landing pages, including creating effective landing pages, key elements, examples of successful landing pages, & landing pages vs. home pages.

Learn about B2B demand generation strategy, including key elements of demand generation, & crafting your demand generation plan.

Learn about data visualization, including benefits of data visualization, tools for data visualization, & best practices for visual storytelling.

Learn about sales key performance indicators, including identifying crucial sales KPIs, & establishing effective sales KPI goals.

Learn about cost per impression, including calculating cost per impression, cost per impression vs cost per click, & improving your cost.

Learn about account-based sales, including key principles of account-based sales, crafting your ABS strategy, & ABS versus traditional sales models.

Learn about data-driven lead generation, including benefits of data-driven lead generation, & key metrics for measuring success.

Learn about reverse logistics, including understanding the reverse logistics process, & benefits of implementing reverse logistics.

Learn about rollback procedures, including understanding when to use rollback procedures, & steps to implement rollback procedures.

Learn about conversational intelligence, including its benefits, implementing it strategically, conversational intelligence vs. traditional sales tactics, and its key components.

Learn about closed lost, including understanding common causes of closed lost, & strategies to minimize closed lost scenarios.

Learn about SEM, including how it works, benefits, strategies, measuring success, and tips to maximize your search engine marketing efforts.

Learn about sales process, including designing your sales process, key components of effective sales processes, sales process vs. sales methodology.

Learn about sales manager, including qualities of an effective sales manager, skills every sales manager needs, sales manager vs. sales representative.

Learn about Google Analytics, including understanding Google Analytics features, setting up Google Analytics, & benefits of using Google Analytics.

Learn about WordPress, including understanding WordPress features, benefits of using WordPress, comparing WordPress and other CMS, and essential WordPress plugins.

Learn about freemium, including benefits of a freemium model, freemium vs. premium: understanding the differences, key strategies for converting freemium users.

Learn about gamification, including understanding the benefits, effective gamification strategies, & common pitfalls to avoid.

Learn about B2B leads, including identifying quality B2B leads, generating B2B leads effectively, & B2B leads vs. B2C leads: understanding the differences.

Learn about data-driven marketing, including the foundations of data-driven marketing, & implementing data-driven strategies.

Learn about stress testing, including understanding stress testing methods, benefits of stress testing, & stress testing vs. load testing.

Learn about sales script, including crafting an effective sales script, essentials for a winning sales script, sales script vs. spontaneous pitch.

Learn about triggers, including identifying effective sales triggers, crafting compelling trigger-based messages, triggers vs. traditional sales approaches.

Learn about smarketing, including the pillars of smarketing success, implementing smarketing in your organization, smarketing vs traditional sales and mark.

Learn about average customer life, including calculating average customer life, key factors influencing customer life, & improving average customer life.

Learn about bad leads, including identifying bad leads, warning signs of bad leads, impact of bad leads on sales, & strategies to minimize bad leads.

Learn about load balancing, including how load balancing works, benefits of load balancing, load balancing techniques, & challenges in load balancing.

Learn about consumer, including role of consumers in economy, types of consumer goods and services, & factors influencing consumer choices.

Learn about video messaging, including benefits of video messaging in sales, crafting engaging video messages, & video messaging vs. traditional email.

Learn about unique value proposition (UVP), including its definition, key components, how to create one, benefits, and examples of effective UVPs.

Learn about sales operations, including key responsibilities in sales operations, & building an effective sales operations strategy.

Learn about business continuity, including understanding key components, steps to ensure continuity, common challenges, & best practices.

Learn about mobile optimization, including understanding its importance, best practices, common mistakes, & future trends.

Learn about price optimization, including benefits of price optimization, strategies for effective implementation, & common challenges in pricing.

Learn about NoSQL, including advantages of NoSQL, types of NoSQL databases, use cases for NoSQL, & challenges with NoSQL.

Learn about Jobs to Be Done framework, including applying the Jobs to Be Done framework, & key principles of Jobs to Be Done.

Learn about virtual private cloud, including benefits of using virtual private cloud, & setting up your virtual private cloud.

Learn about deal-flow, including maximizing your deal-flow efficiency, key components of successful deal-flow, & deal-flow versus sales pipeline.

Learn about scalability, including understanding scalability in business, benefits of scalability, & key elements of scalability.

Learn about after-sales service, including benefits of effective after-sales service, & key elements of after-sales support.

Learn about database management, including key principles of efficient database management, & building a robust database architecture.

Learn about email deliverability, including improving email deliverability rates, & key factors affecting email deliverability.

Learn about AppExchange, including how AppExchange benefits businesses, navigating the AppExchange marketplace, & popular apps on AppExchange.

Learn about operational CRM, including key benefits of operational CRM, implementing operational CRM successfully, & operational CRM vs. analytical CRM.

Learn about process builder, including how process builder works, benefits of using process builder, & best practices for process builder.

Learn about CI, including its key benefits, how to gather and analyze CI data, and tools and tech for it.

Learn about ad-hoc reporting, including benefits of ad-hoc reporting, steps to create effective ad-hoc reports, & ad-hoc reporting vs. standardized reporting.

Learn about always be closing, including implementing ABC in your sales strategy, key strategies for effective closing, & ABC vs. other sales techniques.

Learn about FAB technique, including implementing FAB in sales strategies, benefits of the FAB technique, & FAB vs. other sales techniques.

Learn about elevator pitch, including crafting an effective elevator pitch, key components of a strong elevator pitch, & elevator pitch dos and don'ts.

Learn about CCPA compliance, including how to ensure compliance, benefits of being CCPA compliant, challenges in achieving compliance, & CCPA vs. GDPR.

Learn about key performance indicators, including identifying crucial KPIs for success, crafting effective KPI goals, KPIs vs. performance metrics: understanding the differences.

Learn about SAM, including serviceable available market explained, SAM and market segmentation, & importance of SAM in business planning.

Learn about sales demonstration, including preparing for a successful sales demo, crafting an engaging sales pitch, sales demo vs. sales presentation.

Learn about stakeholder, including identifying stakeholders, roles & responsibilities of stakeholders, & stakeholder engagement strategies.

Learn about the 80/20 Rule, including applying the 80/20 rule in sales, maximizing efficiency with 80/20, & 80/20 rule versus traditional methods.

Learn about trademarks, including how to secure a trademark, trademark examples and best practices, & trademarks vs. copyrights vs. patents.

Learn about bulk API, including how it works, the advantages of using it, common use cases, and tips for optimizing it.

Learn about key accounts, including identifying key accounts criteria, strategies for managing key accounts, key accounts vs. regular accounts: understanding the differences.

Learn about drip campaign, including crafting an effective drip campaign, examples of successful drip campaigns, drip campaign vs. bulk emailing: understanding the differences.

Learn about software as a service, including benefits of SaaS solutions, SaaS vs. traditional software, & key features of successful SaaS.

Learn about follow-up, including strategies for effective follow-up, crafting compelling follow-up messages, & differences between first contact and follow-up.

Learn about XML, including its uses, advantages, key technologies, best practices, and how XML facilitates data exchange and integration.

Learn about challenger sales model, including key principles of challenger sales, implementing the challenger approach, & challenger vs. solution selling.

Learn about virtual selling, including advantages of virtual selling, key strategies for successful virtual selling, & virtual selling vs. traditional selling.

Learn about request for information, including crafting an effective request for information, & key components of an RFI.

Learn about predictive customer lifetime value, including benefits of predictive CLV, & calculating predictive CLV: a step-by-step guide.

Learn about site retargeting, including how site retargeting works, benefits of site retargeting, & site retargeting strategies.

Learn about content syndication, including benefits of content syndication, steps to implement content syndication, & best practices for content syndication.

Learn about content rights management, including importance of protecting digital assets, & benefits of implementing content rights management.

Learn about predictive lead generation, including benefits of predictive lead generation, & key components of effective strategies.

Learn about hot leads, including identifying hot leads: key indicators, nurturing hot leads into sales, hot leads vs. warm leads: understanding the differences.

Learn about employee engagement, including the importance of employee engagement, strategies for boosting engagement, employee engagement vs. employee satisfaction.

Learn about soft sell, including keys to mastering soft sell techniques, benefits of choosing soft sell over hard sell, & implementing soft sell in your sales strategy.

Learn about canary releases, including introduction, benefits of canary releases, steps to implement, & challenges and solutions.

Learn about email verification, including the importance of email verification, & the mechanisms behind email verification.

Learn about end of quarter, including maximizing sales before closing, strategies for end of quarter preparation, & evaluating performance post-quarter.

Learn about lead nurturing, including the importance of lead nurturing, strategies for effective lead nurturing, lead nurturing vs. lead generation: understanding the differences.

Learn about sales rep training, including benefits of sales rep training, & essential components of effective sales training.

Learn about inbound lead generation, including strategies for effective inbound lead generation, & components of a successful inbound campaign.

Learn about buying intent, including identifying buying intent signals, strategies to capture buying intent, & buying intent vs. browsing behavior.

Learn about CSS, including understanding CSS benefits , how CSS improves user experience , & essential components of CSS .

Learn about account-based marketing software, including key features of ABM software, & implementing ABM in your strategy.

Learn about network monitoring, including understanding network monitoring tools, & common challenges in network monitoring.

Learn about programmatic display campaign, including how programmatic display campaigns work, & benefits of programmatic display advertising.

Learn about weighted pipeline, including calculating your weighted pipeline, & distinguishing weighted pipeline from traditional forecasting.

Learn about subject matter expert, including roles and responsibilities of a subject matter expert, & importance of a subject matter expert in business.

Learn about referral marketing, including benefits of referral marketing, building a successful referral program, & referral marketing vs. affiliate marketing.

Learn about C-level or C-suite, including key responsibilities of C-suite executives, differentiating C-level positions, strategies for reaching C-level s.

Learn about product champion, including identifying potential product champions, & cultivating a product champion mindset.

Learn about QA, including understanding QA in outbound sales, benefits of implementing QA, best practices for QA, and tools for effective QA.

Learn about persona map, including building an effective persona map, key elements of a persona map, persona map vs. target market.

Learn about value statement, including crafting your value statement, key components of a value statement, & value statements vs. mission statements.

Learn about applicant tracking system, including benefits of using an ATS, key features of effective ATS, & ATS vs. traditional recruitment methods.

Learn about self-service SaaS model, including benefits of the self-service model, & key features of a successful self-service SaaS.

Learn about responsive design, including how responsive design works, benefits of responsive design, & common mistakes in responsive design.