Operational CRM

Learn about git, including overview of Git features, benefits of using Git, common Git commands, & tips for effective Git usage.

Learn about customer retention, including strategies for improving customer retention, & key metrics in customer retention.

Learn about content rights management, including importance of protecting digital assets, & benefits of implementing content rights management.

Learn about high availability, including benefits of high availability, implementing high availability strategies, & high availability best practices.

Learn about smile and dial, including the benefits of smile and dial, strategies for effective smile and dial campaigns, & smile and dial vs. digital outreach.

Learn about triggers, including identifying effective sales triggers, crafting compelling trigger-based messages, triggers vs. traditional sales approaches.

Learn about brand equity, including understanding its importance, building strong brand equity, measuring brand equity, & real-world applications.

Learn about product recommendations, including tips for effective product recommendations, & benefits of personalized suggestions.

Learn about subscription models, including how subscription models work, advantages of subscription models, & implementing subscription pricing.

Learn about value statement, including crafting your value statement, key components of a value statement, & value statements vs. mission statements.

Learn about landing pages, including creating effective landing pages, key elements, examples of successful landing pages, & landing pages vs. home pages.

Learn about sales pitch, including crafting an effective sales pitch, essential components of a sales pitch, sales pitch vs. sales presentation.

Learn about sales engagement, including strategies for effective sales engagement, key principles of sales engagement, & sales engagement vs. sales enablement.

Learn about intent data, including sources of intent data, utilizing intent data effectively, & comparing intent data and traditional analytics.

Learn about B2B intent data, including how B2B intent data enhances sales strategies, sources of B2B intent data, leveraging B2B intent data for competitiveness.

Learn about virtual private cloud, including benefits of using virtual private cloud, & setting up your virtual private cloud.

Learn about cross-selling, including benefits of effective cross-selling, strategies for successful cross-selling, cross-selling vs. upselling: understanding the differences.

Learn about inventory management, including benefits of effective inventory management, & steps to implement inventory management.

Learn about quarterly business review, including preparing for a successful quarterly business review, & key components of an effective QBR.

Learn about CDP, including how CDP enhances outbound sales, benefits of using CDP, implementing CDP tools, & CDP vs. CRM.

Learn about after-sales service, including benefits of effective after-sales service, & key elements of after-sales support.

Learn about follow-up, including strategies for effective follow-up, crafting compelling follow-up messages, & differences between first contact and follow-up.

Learn about digital rights management, including how digital rights management works, & benefits of digital rights management.

Learn about total audience measurement, including key components of total audience measurement, & benefits of adopting total audience measurement.

Learn about needs assessment, including steps for conducting needs assessment, key components of needs assessment, & needs assessment vs. demand analysis.

Learn about triggered email, including crafting effective triggered emails, benefits of triggered email marketing, & triggered emails vs. traditional campaigns.

Learn about Kanban, including benefits of using Kanban, implementing Kanban in your process, Kanban vs. other methodologies, & key components of Kanban.

Learn about cost per impression, including calculating cost per impression, cost per impression vs cost per click, & improving your cost.

Learn about retargeting marketing, including the foundations of a successful retargeting campaign, & strategies for effective retargeting.

Learn about account-based advertising, including strategies for implementing account-based advertising, & benefits of account-based advertising.

Learn about sales partnerships, including building effective sales partnerships, types of sales partnership models, benefits of cultivating sales partnership.

Learn about FAB technique, including implementing FAB in sales strategies, benefits of the FAB technique, & FAB vs. other sales techniques.

Learn about multi-touch attribution, including benefits of multi-touch attribution, & implementing multi-touch attribution models.

Learn about remote sales, including challenges of remote sales, strategies for effective remote sales, & remote sales vs. traditional sales.

Learn about email deliverability, including improving email deliverability rates, & key factors affecting email deliverability.

Learn about shipping solutions, including how shipping solutions work, benefits of shipping solutions, & shipping solutions best practices.

Learn about email engagement, including maximizing email engagement rates, strategies for crafting compelling emails, analyzing email engagement: metrics.

Learn about account development representative, including key responsibilities of an account development representative.

Learn about bad leads, including identifying bad leads, warning signs of bad leads, impact of bad leads on sales, & strategies to minimize bad leads.

Learn about market intelligence, including sources and types of market intelligence, & implementing market intelligence effectively.

Learn about Adobe Analytics, including benefits of Adobe Analytics, how Adobe Analytics works, & Adobe Analytics vs. Google Analytics.

Learn about complex sale, including navigating complex sale challenges, key strategies in complex sales, & complex sale vs. simple sale.

Learn about B2B marketing KPIs, including identifying key B2B marketing KPIs, setting achievable KPI targets, B2B vs B2C marketing KPIs: understanding the differences.

Learn about bulk API, including how it works, the advantages of using it, common use cases, and tips for optimizing it.

Learn about batch processing, including benefits of batch processing, best practices for implementation, & common use cases.

Learn about outside sales, including strategies for successful outside sales, benefits of employing outside sales, & comparing inside and outside sales.

Learn about user interaction, including enhancing user interaction strategies, principles of effective user engagement, & user interaction vs. user experience.

Learn about sales manager, including qualities of an effective sales manager, skills every sales manager needs, sales manager vs. sales representative.

Learn about WordPress, including understanding WordPress features, benefits of using WordPress, comparing WordPress and other CMS, and essential WordPress plugins.

Learn about AI-powered marketing, including benefits of AI-powered marketing, implementing AI in marketing strategies, & AI vs. traditional marketing methods.

Learn about audience targeting, including developing an audience targeting strategy, & key benefits of audience targeting.

Learn about small to medium-sized business, including characteristics of SMEs, scaling strategies for SMEs, challenges facing SMEs, & SMEs in the global market.

Learn about social proof, including harnessing social proof effectively, types of social proof in marketing, & social proof vs. traditional advertising.

Learn about buying committee, including identifying key members of a buying committee, & strategies for engaging a buying committee.

Learn about sales operations, including key responsibilities in sales operations, & building an effective sales operations strategy.

Learn about elevator pitch, including crafting an effective elevator pitch, key components of a strong elevator pitch, & elevator pitch dos and don'ts.

Learn about GTM, including understanding GTM basics, GTM implementation process, common GTM use cases, & GTM limitations and alternatives.

Learn about firmographic data, including sources and methods for gathering firmographic data, & applying firmographic data in sales strategies.

Learn about knowledge base, including building an effective knowledge base, essential components of a knowledge base, differences between knowledge bases and databases.

Learn about unit economics, including calculating unit economics: step-by-step, key metrics in unit economics, & unit economics vs. overall profitability.

Learn about email deliverability rate, including factors affecting email deliverability, & improving your email deliverability rate.

Learn about customer centricity, including benefits of customer centricity, key strategies for success, & customer centricity vs. product centricity.

Learn about lead list, including building a high-quality lead list, strategies for effective lead generation, lead list vs. CRM database: understanding the differences.

Learn about value chain, including key elements of value chain, building an efficient value chain, & value chain vs. supply chain.

Learn about no spam, including ensuring compliance with no spam rules, strategies for effective no spam practices, & no spam vs. traditional email marketing.

Learn about closed lost, including understanding common causes of closed lost, & strategies to minimize closed lost scenarios.

Learn about consumer relationship management, including building effective consumer relationships, & strategies for enhanced consumer engagement.

Learn about data cleansing, including data cleansing benefits, steps for effective data cleansing, & data cleansing vs. data enrichment.

Learn about draw on sales commission, including types of commission draws, advantages and disadvantages, & implementing a draw agreement.

Learn about marketing qualified opportunity, including identifying marketing qualified opportunities, & key elements of successful identification.

Learn about enrichment, including benefits of data enrichment, steps to implement enrichment successfully, enrichment vs. data cleaning: understanding the differences.

Learn about sales forecast accuracy, including improving sales forecast accuracy, & factors influencing forecast precision.

Learn about sales process, including designing your sales process, key components of effective sales processes, sales process vs. sales methodology.

Learn about digital advertising, including types of digital advertising platforms, & key strategies for effective digital advertising.

Learn about upsell, including benefits of effective upselling, strategies for successful upselling, & upsell vs. cross-sell: understanding the difference.

Learn about sender policy framework, including understanding SPF records, implementing SPF for email security, SPF vs. DKIM and DMARC, & benefits of using SPF.

Learn about lightning components, including understanding lightning components benefits, & key features of lightning components.

Learn about sales calls, including optimizing sales calls for success, crafting the perfect sales pitch, & beyond cold calling: exploring alternatives.

Learn about request for proposal, including crafting a winning RFP, key elements of an effective RFP, & RFP vs. RFQ.

Learn about marketing play, including crafting effective marketing plays, examples of successful marketing plays, & marketing plays vs. sales strategies.

Learn about return on marketing investment, including calculating your ROMI, key factors influencing ROMI, & maximizing ROMI in your strategy.

Learn about corporate identity, including how to build a strong corporate identity , & key components of corporate identity .

Learn about real-time data processing, including benefits of real-time data processing, best practices for implementation, & challenges and solutions.

Learn about lead management, including key stages of lead management, effective lead scoring strategies, & lead management vs. customer relationship management.

Learn about buyer’s remorse, including causes of buyer’s remorse, mitigating buyer’s remorse strategies, & the impact of buyer’s remorse on sales.

Learn about gone dark, including identifying prospects gone dark, strategies to re-engage dark prospects, & the impact of gone dark on sales strategy.

Learn about customer relationship marketing, including benefits of effective customer relationship marketing, strategies for building strong customer relationships.

Learn about customer relationship management systems, including benefits of using CRM systems, & key features of effective CRM solutions.

Learn about logo retention, including improving logo retention rates, strategies for effective logo retention, & logo retention vs. revenue retention.

Learn about pipeline coverage, including key components of pipeline coverage, improving pipeline coverage efficiency, pipeline coverage vs. traditional s.

Learn about consultative selling, including key principles of consultative selling, & implementing consultative selling strategies.

Learn about SOAP API, including benefits of SOAP API, how SOAP API works, SOAP API vs. REST API, and common use cases for SOAP API.

Learn about sales plan template, including crafting an effective sales plan, key components of a sales plan, sales plan vs. marketing strategy.

Learn about buyer intent, including understanding buyer intent signals, strategies to capture buyer intent, & buyer intent vs. customer interest.

Learn about buyer behavior, including understanding the buyer's journey, influencing factors in buyer behavior, & buyer behavior and marketing strategy.

Learn about product-market fit, including identifying product-market fit, key metrics for product-market fit, & strategies to achieve product-market fit.

Learn about application performance management, including benefits of application performance management, & challenges in implementing APM.

Learn about sales demo, including preparing a winning sales demo, characteristics of successful sales demos, & sales demo versus product demo.

Learn about sales territory planning, including strategies for successful territory planning, & key components of territory planning.

Learn about funnel analysis, including how funnel analysis works, steps to implement funnel analysis, & common funnel analysis mistakes.